Question 1

Devices that aid memory during the listening process._______

Accepted Answer

The answer of Devices that aid memory during the listening...

Question 2

Backchannel cues are an effective method for offering negative feedback to a speaker.

Accepted Answer

A) True 
 B)False

Question 3

Using backchannel cues such as "uh-huh" signal to the speaker that you are not paying attention.

Accepted Answer

A) True 
 B)False

Question 4

Listeners who attend to what others say only to attack or ambush them._______

Accepted Answer

Aggressive...

Question 5

The first step in the listening process._______

Accepted Answer

The answer of The first step in the listening process._______...

Question 6

A person from an individualistic culture communicating with someone from a collectivistic culture would be wise to do all of the following EXCEPT

Accepted Answer

A)   adopt a people-oriented listening style.
B)   provide positive feedback.
C)   emphasize areas of commonality.
D)   avoid hurrying the interactions.
E)   use time-oriented listening.F) A) and B)
G) A) and C)

Question 7

Selective listening is suggested as one method for addressing the barriers to listening.

Accepted Answer

A) True 
 B)False

Question 8

If your friend solicits your opinion on how to handle his relational difficulties only to then discount and dismiss your opinion,he is demonstrating aggressive listening.

Accepted Answer

A) True 
 B)False

Question 9

Providing feedback,asking questions,saying "yes" or "uh-huh," and smiling are all examples of

Accepted Answer

A)   hearing.
B)   responding.
C)   remembering.
D)   understanding.
E)   interpreting.F) A) and D)
G) D) and E)

Question 10

In a collectivistic culture such as East Asia,people-oriented and content-oriented listening styles are valued and practiced.

Accepted Answer

A) True 
 B)False

Question 11

What listening function would be most appropriate if your boyfriend,who is very shy,decided to sing a song at your local karaoke bar?

Accepted Answer

A)   listening to discern
B)   listening to analyze
C)   narcissistic listening
D)   listening to support
E)   listening to comprehendF) A) and B)
G) B) and E)

Question 12

Listeners who prefer clear,accurate messages from others._______

Accepted Answer

Action-ori...

Question 13

Active,effective listeners tend to

Accepted Answer

A)   focus on content-oriented listening.
B)   focus on action-oriented listening.
C)   use all four listening styles,as needed.
D)   focus on time-oriented listening.
E)   focus on people-oriented listening.F) B) and C)
G) C) and D)

Question 14

The shifting of attention between many different things at once.________

Accepted Answer

The answer of The shifting of attention between many different...

Question 15

Western cultures such as the United States tend to be individualistic in nature and value what type of listening style?

Accepted Answer

A)   empathic listening
B)   time- or action-oriented listening
C)   people-oriented listening
D)   content-oriented listening
E)   passive listeningF) A) and B)
G) B) and E)

Question 16

Communicating attention and comprehension to a speaker._______

Accepted Answer

The answer of Communicating attention and comprehension to a speaker._______...

Question 17

Remembering is not a critical part of the listening process.

Accepted Answer

A) True 
 B)False

Question 18

When Cheryl talks with her mother,she often doesn't really listen to what she says;however,when she talks with her son Dylan,she listens carefully and attentively.Cheryl is demonstrating

Accepted Answer

A)   selective listening.
B)   mental bracketing.
C)   passive listening.
D)   pseudo-listening.
E)   narcissistic listening.F) C) and D)
G) A) and E)

Question 19

Which of the following is a barrier to effective listening?

Accepted Answer

A)   providing timely,immediate feedback
B)   adapting your listening
C)   failing to manage distractions
D)   being aware of your listening style
E)   improving your ability to recall informationF) None of the above
G) A) and E)

Question 20

The process of reviewing information for accuracy and validity._______

Accepted Answer

The answer of The process of reviewing information for accuracy...

Exam 7: Active Listening

Providing feedback,asking questions,saying "yes" or "uh-huh," and smiling are all examples of

Correct AnswerverifiedShow Answer

Selective listening is suggested as one method for addressing the barriers to listening.

Correct AnswerverifiedShow Answer

Devices that aid memory during the listening process._______

Correct AnswerverifiedShow Answer

When Cheryl talks with her mother,she often doesn't really listen to what she says;however,when she talks with her son Dylan,she listens carefully and attentively.Cheryl is demonstrating

Correct AnswerverifiedShow Answer

Which of the following is a barrier to effective listening?

Correct AnswerverifiedShow Answer

Listeners who prefer clear,accurate messages from others._______

Correct AnswerverifiedAction-ori...View AnswerShow Answer

Remembering is not a critical part of the listening process.

Correct AnswerverifiedShow Answer

The first step in the listening process._______

Correct AnswerverifiedShow Answer

The process of reviewing information for accuracy and validity._______

Correct AnswerverifiedShow Answer

Communicating attention and comprehension to a speaker._______

Correct AnswerverifiedShow Answer

Listeners who attend to what others say only to attack or ambush them._______

Correct AnswerverifiedAggressive...View AnswerShow Answer

A person from an individualistic culture communicating with someone from a collectivistic culture would be wise to do all of the following EXCEPT

Correct AnswerverifiedShow Answer

In a collectivistic culture such as East Asia,people-oriented and content-oriented listening styles are valued and practiced.

Correct AnswerverifiedShow Answer

The shifting of attention between many different things at once.________

Correct AnswerverifiedShow Answer

Backchannel cues are an effective method for offering negative feedback to a speaker.

Correct AnswerverifiedShow Answer

If your friend solicits your opinion on how to handle his relational difficulties only to then discount and dismiss your opinion,he is demonstrating aggressive listening.

Correct AnswerverifiedShow Answer

What listening function would be most appropriate if your boyfriend,who is very shy,decided to sing a song at your local karaoke bar?

Correct AnswerverifiedShow Answer

Active,effective listeners tend to

Correct AnswerverifiedShow Answer

Using backchannel cues such as "uh-huh" signal to the speaker that you are not paying attention.

Correct AnswerverifiedShow Answer

Western cultures such as the United States tend to be individualistic in nature and value what type of listening style?

Correct AnswerverifiedShow Answer

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Action-ori...
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Aggressive...
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