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Producing a high-quality product will ensure success in the competitive environment.

A) True
B) False

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The global environment:


A) is a new frontier.
B) is far reaching and affects all the other business environments.
C) is shrinking.
D) has not affected the United States due to its strong gross domestic product.

E) All of the above
F) B) and C)

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Outsourcing means selling goods and services to people in other countries.

A) True
B) False

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Dennis and Donna recently moved to Kansas on a three-acre site. They purchased their home within biking distance to the hospital where they work, and their bikes have room for groceries if they need to purchase food on the way home, although they plan to grow some crops on their own. Dennis and Donna are examples of a growing number of people who


A) have developed a health-conscious attitude.
B) want to change their lifestyle to be more in tune to saving energy.
C) dislike urban centers and wish to live in the country.
D) stay away from urban areas due to increased threats of terrorist attacks in those localities.

E) B) and C)
F) C) and D)

Correct Answer

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Which of the following industries will most likely benefit from an aging population?


A) Financial services to help clients plan for their education
B) Home health care businesses
C) Children's day-care centers
D) Auto industry

E) A) and D)
F) A) and C)

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Which of the following organizations is an example of the goods-producing sector of the economy?


A) Samsung Electronics
B) Princeton University
C) Bank of America
D) Barnes Hospital

E) A) and B)
F) A) and C)

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Mini-Case Eli Moneybags works for Second Commercial Bank, one of the largest banks in the Southwestern U.S. He is a loan officer, specializing in mortgages. Tio Jaime, Eli's favorite (and wealthiest) uncle, passed away last month and left him a sizable amount of money. Eli is looking at the best way to invest his newly acquired wealth. He is considering many options, ranging from simply putting the money into a savings account to the possibility of starting his own business. Although his bank job pays well and offers pleasant working conditions, Eli is frustrated because he has little freedom or flexibility to deal with customers since every decision he makes must be approved by his supervisor. He is also a bit bored and looking for a new challenge. He thinks he might get a lot of satisfaction from owning his own business. Eli has not made a definite decision yet, but has talked to a lot of people searching for a good idea for a new business. If he can come up with an idea he likes, he might just quit his current job and use his inheritance to go into business for himself! -If Eli starts his own business, his firm's activities and policies will impact many different groups of stakeholders, including employees, customers, creditors, suppliers, and people living in the community where his business is located. Which of the following statements represents how Eli should deal with these various groups? Eli should


A) take the needs of all of these groups into account, and try to satisfy each group as much as possible.
B) concentrate on meeting the needs of his customers, since they are crucial to the success of his business, but ignore the needs of other groups in order to keep costs low.
C) satisfy whichever group complains the loudest, using the "squeaky wheel gets the grease" philosophy.
D) concentrate on maximizing his own profits and let everyone else look out for themselves.

E) All of the above
F) None of the above

Correct Answer

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The customers, employees, stockholders, suppliers, creditors, and others who stand to gain or lose by the policies and activities of a business represent the firm's:


A) market makers.
B) economic environment.
C) stakeholders.
D) social mentors.

E) B) and D)
F) A) and B)

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Brandford Books, an eclectic bookstore in a Phoenix suburb, generated total revenues of $17 million while incurring expenses of $14 million. By the end of the year, Brandford Books earned a profit of $3 million.

A) True
B) False

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Michael James owns a small manufacturing company that makes ventilation systems used in the construction of buildings. As the U.S. continues to be involved in wars around the globe, Michael may notice that his business will be growing more slowly in the future as more money continues to be put into the war effort.

A) True
B) False

Correct Answer

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The threat of terrorism


A) benefits most businesses because just about all companies contribute toward averting these threats.
B) will certainly affect companies that participate in global trade, but most large U.S. companies do their business domestically.
C) has increased the quality of life of most people because companies employ more workers when the threat is high, and workers help companies increase profits.
D) is costly to most firms because it is costly to governments who increase taxes to pay for added protection.

E) C) and D)
F) B) and C)

Correct Answer

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Sarah has started her own candy company. While she recognizes the risks involved in operating a business, she is still willing to invest her time, effort, and money in hopes of earning a profit. Sarah is an example of an entrepreneur.

A) True
B) False

Correct Answer

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One way for a government to actively promote entrepreneurship is to establish a currency that's tradable in world markets so that you can buy and sell goods anywhere in the world using that currency.

A) True
B) False

Correct Answer

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The major difference between businesses and nonprofit organizations is that only businesses can increase the standard of living, while only nonprofit organizations can improve the quality of life.

A) True
B) False

Correct Answer

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The best employment strategy for today's college graduates is to search for jobs that are closely related to their college major.

A) True
B) False

Correct Answer

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People living in San Francisco, CA, on average earn more money than people living in Kansas City, MO. The citizens of San Francisco enjoy a higher standard of living than the citizens of Kansas City.

A) True
B) False

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Outsourcing has caused complications in many states where jobs have been lost to overseas companies.

A) True
B) False

Correct Answer

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Buddy and Pablo are worthy competitors in the bakery business in Baltimore. Buddy recently negotiated a contract with a supplier for really cheap chocolate. He knows that bakery customers want cheap products. In this competitive environment, keeping the price down is all that matters.

A) True
B) False

Correct Answer

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Which of the following best describes recent job growth in the service sector?


A) The service sector has generated almost all new jobs in the American economy since the mid-1980s, but the rate of job growth in services has slowed in recent years.
B) Jobs in the service sector have increased slowly over the past decade, but most new jobs are created in the manufacturing industries.
C) Employment in the service sector has declined in recent years, and this decline is expected to continue.
D) There has been little change in the number of jobs in the service sector in recent years; however, employment is expected to increase rapidly.

E) A) and D)
F) None of the above

Correct Answer

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The online B2B market consists of selling goods and services to consumers.

A) True
B) False

Correct Answer

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