A) By developing new product features based on customer wants
B) By improving the production process to become increasingly efficient
C) By providing customers value for their money
D) By establishing a relationship with customers where needs are identified and investigated
E) All of these are ways for a company to achieve superior responsiveness to customers.
G) A) and B)
Correct Answer
verified
Correct Answer
verified
A) not directly related to unit cost.
B) an indication of a company's ability to satisfy its customers.
C) irrelevant as they are unlikely to impact advertising and marketing costs.
D) unlikely to affect sales volumes.
E) not affected by cost of products.
G) A) and B)
Correct Answer
verified
Correct Answer
verified
B) False
Correct Answer
verified
Correct Answer
verified
A) Lack of integration lowers manufacturing costs and leaves less room for error.
B) Lack of integration helps lower development costs and speed products to market
C) Lack of integration ensures that products are designed with manufacturing requirements in mind.
D) Lack of integration lowers costs and increases product quality.
E) Lack of integration can lead to increases in time to market and development costs due to redesigns.
G) A) and B)
Correct Answer
verified
Correct Answer
verified
Correct Answer
verified
Superior quality can help a company lowe...View Answer
Correct Answer
verified
View Answer
A) Self-managing teams
B) Project management
C) Total quality management (TQM)
D) Customization
E) Increased response time
G) C) and E)
Correct Answer
verified
Correct Answer
verified
A) scheduling meetings among various value creation functions.
B) adopting aggressive marketing to ride down the experience curve.
C) designing products for ease of manufacture.
D) using information systems to automate processes.
E) implementing self-managing teams.
G) None of the above
Correct Answer
verified
Correct Answer
verified
A) faster cycle time.
B) low customer defection rate.
C) poor commercialization.
D) increased response time.
E) the scramble to gain first-mover advantage.
G) A) and B)
Correct Answer
verified
Correct Answer
verified
A) Defection rates are determined by customer loyalty.
B) The longer a company retains a customer, the greater is the volume of customer-generated unit sales.
C) Lowering customer defection rates creates a higher cost structure.
D) The longer a company retains a customer, the higher the average unit cost of each sale.
E) There is a positive relationship between the length of time that a customer stays with a company and profit per customer.
G) D) and E)
Correct Answer
verified
Correct Answer
verified
A) unit cost increases associated with learning effects.
B) unit cost reductions due to inferior quality of products.
C) realized when output is reduced to a minimum.
D) realized when the selling price is equal to the cost price of the products.
E) unit cost reductions associated with a large-scale output.
G) B) and C)
Correct Answer
verified
Correct Answer
verified
A) has little impact on the company's efficiency and cost structure.
B) aims at attaining superior efficiency of the company's operations.
C) should not consider the impact the strategy has on the company's cost structure.
D) aims at automating much of the work in the production process.
E) refers to the position that the company takes concerning a product's pricing and distribution.
G) B) and E)
Correct Answer
verified
Correct Answer
verified
A) decreases efficiency.
B) lowers unit costs.
C) limits an organization's ability to customize products.
D) allows the production of only standardized products.
E) limits an organization's ability to offer greater product variety.
G) A) and B)
Correct Answer
verified
Correct Answer
verified
B) False
Correct Answer
verified
Correct Answer
verified
A) This strategy would help Company A move down the experience curve quickly.
B) This strategy would hinder Company A's move down the experience curve and allow rival companies to have a cost advantage.
C) This strategy would allow Company A to decrease product volume and market share.
D) This strategy would not allow Company A to reach superior efficiency.
E) This strategy would enable Company A to ride up the experience curve and gain a competitive advantage over its rivals.
G) B) and C)
Correct Answer
verified
Correct Answer
verified
A) are limited to only very large organizations.
B) require members to coordinate their own activities and make decisions.
C) typically increase the need for supervisors.
D) create a tall organizational structure.
E) show negligible increase in productivity and substantial decrease in product quality.
G) B) and C)
Correct Answer
verified
Correct Answer
verified
A) mass customization.
B) a flexible manufacturing system.
C) quality as reliability mantra.
D) supply chain management.
E) a just-in-time (JIT) inventory system.
G) B) and D)
Correct Answer
verified
Correct Answer
verified
A) designing products that are easy to manufacture.
B) pursuing economies of scale.
C) developing strategies on how to market products.
D) upgrading employee skill levels.
E) creating teams whose members coordinate their own activities.
G) C) and D)
Correct Answer
verified
Correct Answer
verified
A) Product attributes
B) Service attributes
C) Associated personnel attributes
D) Management attributes
E) Customer attributes
G) A) and E)
Correct Answer
verified
Correct Answer
verified
B) False
Correct Answer
verified
Correct Answer
verified
A) Business level
B) Functional level
C) Corporate level
D) Global level
E) Industry level
G) C) and D)
Correct Answer
verified
Correct Answer
verified
Showing 21 - 40 of 79
Related Exams