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The design and environment of rooms


A) communicate information about the owner's personality.
B) shape the interaction that takes place there.
C) communicate information about the interests of the owner.
D) b and c above
E) All of these choices are correct.

F) A) and D)
G) A) and C)

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The amount of time it takes for you to return your boss's email sends a nonverbal message, whether it is intentional or not.

A) True
B) False

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Illustrators can stand on their own and often function as replacements for words.

A) True
B) False

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Studies show that most people have about a 75% chance of accurately identifying someone who is lying.

A) True
B) False

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Nonverbal cues are especially likely to carry a lot of weight when they contradict a speaker's words.

A) True
B) False

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Nonverbal communication plays a less important role in identity management than verbal communication.

A) True
B) False

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INSTRUCTIONS for questions 118-124: Match each nonverbal function with the description below it best describes.You will use some letters more than once. -Sonia snapped her fingers and shouted, "Hurry up! Get a move on!"


A) substituting
B) contradicting
C) regulating
D) accenting
E) repeating

F) All of the above
G) B) and D)

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Using too few gestures does not indicate a mixed message like using too many gestures does.

A) True
B) False

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INSTRUCTIONS for questions 118-124: Match each nonverbal function with the description below it best describes.You will use some letters more than once. -When he was asked how old he was, Rueben held up four fingers and announced proudly, "I'm four!"


A) substituting
B) contradicting
C) regulating
D) accenting
E) repeating

F) A) and C)
G) B) and D)

Correct Answer

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Emblems are nonverbal behaviors that have the same meaning to all members of a particular culture or co-culture.

A) True
B) False

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True

In many instances, the use of touch increases liking and boosts compliance.

A) True
B) False

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Pupil dilation is a more reliable leakage clue than are facial expressions, which can be better monitored by the deceiver.

A) True
B) False

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The function of influencing the flow of verbal communication is called


A) repeating.
B) complementing.
C) substituting.
D) accenting.
E) regulating.

F) A) and B)
G) B) and C)

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E

When Kenji nods his head up and down rather than saying "Yes," he is using a nonverbal behavior known as a(n)


A) facilitator.
B) interlocutor.
C) emblem.
D) nonverbalator.
E) encoder.

F) A) and B)
G) C) and D)

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C

Edward T.Hall's Distance Zones are


A) personal, impersonal, social, public.
B) intimate, personal, social, public.
C) intimate, non-intimate, social, public.
D) open, blind, hidden, unknown.
E) None of these are correct.

F) A) and B)
G) None of the above

Correct Answer

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Different emotions show most clearly in different parts of the face.

A) True
B) False

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Our territory is the invisible bubble we carry with us wherever we go.

A) True
B) False

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Which if the following is not true of deception detection?


A) We accurately detect deception only slightly more than half the time.
B) We underestimate our abilities to detect others' lies.
C) We're not as good at catching lies as we think we are.
D) Wanting to believe people wouldn't lie to us biases our ability to detect deceit.
E) All of the above are true.

F) A) and B)
G) A) and C)

Correct Answer

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INSTRUCTIONS for questions 112-117: Match each description below with the term it best describes. -Study of use and structure of time


A) chronemics
B) paralanguage
C) disfluencies
D) proxemics
E) kinesics

F) A) and D)
G) C) and D)

Correct Answer

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INSTRUCTIONS for questions 112-117: Match each description below with the term it best describes. -A strong accent or husky voice


A) chronemics
B) paralanguage
C) disfluencies
D) proxemics
E) kinesics

F) B) and D)
G) C) and E)

Correct Answer

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