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According to Deming,the way to achieve product quality is by ________.


A) depending on inspections in order to improve quality of the product
B) making use of management by objectives in all departments of an organization
C) having clear barriers between the various branches of an organization
D) using more than two suppliers and process methods for a single product
E) continuously improving the design and manufacturing process of a product

F) C) and D)
G) None of the above

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Which one of the following statements is true of the link between innovation and creativity?


A) Creativity involves turning a new idea into new or improved processes,products,or services that promote the attainment of organizational goals.
B) Organizations can be either innovative or creative,but can never be both at the same time.
C) An organization that is innovative but not creative is characterized by a fertile source of good ideas,but lacking in the ability to make the ideas tangible.
D) An organization that is creative but not innovative is characterized by the ability to turn ideas into tangible benefit,but lacking good ideas to make tangible.
E) The ideas on which innovation is based come from creativity in the organization,whereby those ideas are turned into something tangible that benefits the organization.

F) B) and D)
G) None of the above

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Which one of the following statements best corresponds to the diffusing step of the innovation process?


A) Netflix decides to deliver television shows and movies digitally through Internet streaming.
B) Netflix must determine which shows will be produced,where it will be filmed,which actors will star in the shows,and who will direct the actors.
C) Netflix customers would be shown the first episodes of a series to determine the show's utility and worth to customers.
D) Netflix management makes the series an established component of the company's product line.
E) Netflix considers feedback from viewers and the effect of the series on profits to determine whether the series should be continued or canned.

F) A) and E)
G) B) and D)

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Which one of the following steps in the innovation process involves making new ides practical?


A) inventing
B) developing
C) diffusing
D) integrating
E) monitoring

F) B) and D)
G) A) and B)

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According to the time-pressure/creativity matrix,employees who receive little encouragement from senior management to be creative and engage in less collaborative work overall are likely to feel as if they are on ________.


A) autopilot
B) a treadmill
C) a tight leash
D) an expedition
E) a mission

F) B) and E)
G) B) and D)

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Which one of the following is essential in order for a new idea to be considered creative as opposed to just being thought of as a new perspective?


A) The idea must be useful and actionable.
B) The idea must be novel and new.
C) The idea must be useful and novel.
D) The idea must be actionable and unique.
E) The idea must be useful and unique.

F) A) and C)
G) B) and D)

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Which one of the following statements best corresponds to the monitoring step of the innovation process?


A) Netflix decides to deliver television shows and movies digitally through Internet streaming.
B) Netflix must determine which shows will be produced,where it will be filmed,which actors will star in the shows,and who will direct the actors.
C) Netflix customers would be shown the first episodes of a series to determine the show's utility and worth to customers.
D) Netflix management makes the series an established component of the company's product line.
E) Netflix considers feedback from viewers and the effect of the series on profits to determine whether the series should be continued or canned.

F) All of the above
G) B) and C)

Correct Answer

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Which one of the following statements best corresponds to the inventing step of the innovation process?


A) Netflix decides to deliver television shows and movies digitally through Internet streaming.
B) Netflix must determine which shows will be produced,where it will be filmed,which actors will star in the shows,and who will direct the actors.
C) Netflix customers would be shown the first episodes of a series to determine the show's utility and worth to customers.
D) Netflix management makes the series an established component of the company's product line.
E) Netflix considers feedback from viewers and the effect of the series on profits to determine whether the series should be continued or canned.

F) A) and B)
G) None of the above

Correct Answer

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Creative thinking pertains to work-related techniques and procedures as well as a thorough understanding of overall work circumstances.

A) True
B) False

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Creativity can be sufficiently analyzed from an organization's perspective in terms of originality or newness only.

A) True
B) False

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