Question 1

Using a ________ formula will give you a rough idea of how educated your audience must be to read and comprehend your message.

Accepted Answer

readability
Explanation:The Flesch-Kinca...

Question 2

"The above-mentioned book" is an example of

Accepted Answer

A)  a redundancy.
B)  a strung-out sentence.
C)  an indefinite pronoun starter.
D)  an awkward reference.E) A) and B)
F) C) and D)

Question 3

The best approach to completing your business message is to focus on the details first before addressing the document as a whole.

Accepted Answer

A) True 
 B)False

Question 4

"Environmental impact consultant study results" is an example of

Accepted Answer

A)  redundancy.
B)  a dangling modifier.
C)  a dependent clause.
D)  a long noun sequence.E) None of the above
F) B) and C)

Question 5

In business communication, the ________ of a message usually have the greatest impact on the readers.

Accepted Answer

A)  body paragraphs
B)  bulleted and numbered lists
C)  topics and subtopics
D)  beginning and ending sectionsE) A) and B)
F) None of the above

Question 6

Although readability formulas are easy to apply, they ignore some factors that contribute to reading ease.

Accepted Answer

A) True 
 B)False

Question 7

Skilled business writers

Accepted Answer

A)  use long sentences to emphasize important information.
B)  keep their sentences to an average length of 40 words or fewer.
C)  vary the length of their sentences.
D)  do all of the above.E) C) and D)
F) None of the above

Question 8

When it comes to paragraph length,

Accepted Answer

A)  use long paragraphs with detailed information for direct-mail letters.
B)  use long paragraphs if you want your document to look more inviting.
C)  keep all paragraphs to fewer than 60 words.
D)  use one-sentence paragraphs only occasionally, for emphasis.E) C) and D)
F) A) and D)

Question 9

What three functions do effective headings serve in business documents? Explain each one.

Accepted Answer

Headings contribute to the document's or...

Question 10

A spell checker

Accepted Answer

A)  cannot automatically correct misspelled words as you type.
B)  highlights words it doesn't recognize.
C)  suggests synonyms.
D)  has eliminated the need for proofreading.E) All of the above
F) A) and B)

Question 11

Starting a sentence with "It is" or "There are" is

Accepted Answer

A)  usually a sign that the sentence could be shorter and more active.
B)  perfectly acceptable, and you need not try to rewrite the sentence.
C)  a sign that you are using active voice.
D)  a sign that you are using passive voice.E) All of the above
F) A) and D)

Question 12

Which of the following is not a technique for helping readers who skim your document?

Accepted Answer

A)  Using lists and bullets instead of narrative
B)  Keeping all sentences the same length
C)  Including headings and subheadings
D)  Using shorter paragraphsE) A) and B)
F) A) and C)

Question 13

________ ________ provides visual contrast for your readers and gives them a resting point.

Accepted Answer

White space
Explanation:White space shou...

Question 14

What is wrong with the following sentence? "To waste time and missing deadlines are bad habits."

Accepted Answer

A)  Similar ideas are not parallel.
B)  It contains a dangling modifier.
C)  It contains a split infinitive.
D)  Nothing-it is grammatically correct as written.E) A) and B)
F) A) and C)

Question 15

To increase the sophistication of your message, make liberal use of references such as "the latter," "the former," "the aforementioned," and "as mentioned above."

Accepted Answer

A) True 
 B)False

Question 16

Rewrite the following sentence to eliminate redundancies: "The engineers collaborated together in order to produce the uniquely original final outcomes of their research."

Accepted Answer

The engineers collab...

Question 17

You can count on grammar checking software to ________ when you're using technology to revise a message you've written.

Accepted Answer

A)  assess the readability of your message
B)  show proposed changes and a history of revisions
C)  determine whether you've stated your message clearly and completely
D)  highlight potential concerns, such as long sentences and passive voiceE) C) and D)
F) B) and C)

Question 18

Do all of the following except ________ when you're editing a document for conciseness.

Accepted Answer

A)  eliminate redundancies
B)  shorten long words and phrases
C)  delete unnecessary words and phrases
D)  convert sentences to "it is" or "there are" structuresE) B) and C)
F) A) and C)

Question 19

Skilled business writers keep all their sentences as short as possible.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following sentences is the most concisely worded?

Accepted Answer

A)  The project manager is in charge of furnishing specifications until such time as the project gets underway.
B)  All specifications should be provided by the project manager prior to the start of a project.
C)  Project managers have the capability of changing specifications before the official start date.
D)  The project manager must give the engineers the revised specifications before the project starts.E) B) and D)
F) A) and B)

Exam 6: Completing Business Messages

Skilled business writers

Correct AnswerverifiedShow Answer

Starting a sentence with "It is" or "There are" is

Correct AnswerverifiedShow Answer

"Environmental impact consultant study results" is an example of

Correct AnswerverifiedShow Answer

Do all of the following except ________ when you're editing a document for conciseness.

Correct AnswerverifiedShow Answer

Which of the following is not a technique for helping readers who skim your document?

Correct AnswerverifiedShow Answer

Although readability formulas are easy to apply, they ignore some factors that contribute to reading ease.

Correct AnswerverifiedShow Answer

Which of the following sentences is the most concisely worded?

Correct AnswerverifiedShow Answer

A spell checker

Correct AnswerverifiedShow Answer

________ ________ provides visual contrast for your readers and gives them a resting point.

Correct AnswerverifiedWhite spaceExplanation:White space shou...View AnswerShow Answer

Skilled business writers keep all their sentences as short as possible.

Correct AnswerverifiedShow Answer

You can count on grammar checking software to ________ when you're using technology to revise a message you've written.

Correct AnswerverifiedShow Answer

Rewrite the following sentence to eliminate redundancies: "The engineers collaborated together in order to produce the uniquely original final outcomes of their research."

Correct AnswerverifiedThe engineers collab...View AnswerShow Answer

"The above-mentioned book" is an example of

Correct AnswerverifiedShow Answer

When it comes to paragraph length,

Correct AnswerverifiedShow Answer

In business communication, the ________ of a message usually have the greatest impact on the readers.

Correct AnswerverifiedShow Answer

The best approach to completing your business message is to focus on the details first before addressing the document as a whole.

Correct AnswerverifiedShow Answer

Using a ________ formula will give you a rough idea of how educated your audience must be to read and comprehend your message.

Correct AnswerverifiedreadabilityExplanation:The Flesch-Kinca...View AnswerShow Answer

What is wrong with the following sentence? "To waste time and missing deadlines are bad habits."

Correct AnswerverifiedShow Answer

What three functions do effective headings serve in business documents? Explain each one.

Correct AnswerverifiedHeadings contribute to the document's or...View AnswerShow Answer

To increase the sophistication of your message, make liberal use of references such as "the latter," "the former," "the aforementioned," and "as mentioned above."

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

provides visual contrast for your readers and gives them a resting point.

Correct Answer
verified
White space
Explanation:White space shou...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The engineers collab...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
readability
Explanation:The Flesch-Kinca...
View Answer

Correct Answer
verified

Correct Answer
verified
Headings contribute to the document's or...
View Answer

Correct Answer
verified