A) First, productivity will improve by 12%. For example, employees will be happy.
B) Salaries will increase by 6%. In contrast, the sick-day allowance will decrease by 2%.
C) The fliers should arrive by 5:00 p.m. Then our interns will post them on campus bulletin boards.
D) The new computer is being repaired. However, the repair service loaned us another system.
E) The union strike should help teachers receive higher salaries. On the other hand, students will suffer if teachers go on strike.
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Multiple Choice
A) the effective use of words, sentences, paragraphs, and tone.
B) creative ideas presented in subjunctive form.
C) the balanced use of complex, compound, and negative language.
D) business messages organized with the main point first.
E) frequent use of redundancy to reinforce important points.
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True/False
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Multiple Choice
A) usually increases the perceived intelligence of the writer.
B) makes a message easier to understand.
C) sometimes backfires as a strategy for impressing the reader.
D) demonstrates your large innate vocabulary.
E) produces efficient business communication.
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Multiple Choice
A) Using too many simple sentences makes writing seem choppy.
B) Mixing negative and positive sentences maintains reader interest.
C) Readers may have difficulty reading a message with too many long sentences.
D) If you use different sentence patterns and lengths, your messages will be more interesting.
E) A message that contains one long sentence after another can bore readers.
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Multiple Choice
A) a simple sentence.
B) the second independent clause of a compound sentence.
C) the independent clause of a complex sentence.
D) the dependent clause of a complex sentence.
E) a passive-voice sentence.
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True/False
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True/False
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True/False
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Multiple Choice
A) subordinate negative language within the document.
B) balance lengthy jargon phrases with more familiar language.
C) retain the goodwill of your readers.
D) mix the subjunctive mood with more abstract language.
E) keep readers interested and clarify relationships between ideas.
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