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When nonverbal cues conflict with verbal cues, people usually believe the verbal statements.

A) True
B) False

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The face communicates more information than any other nonverbal channel.

A) True
B) False

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Choose two of the following forms of gesticulation and describe each, using concrete examples: emblems, illustrators, regulators, affect displays, adaptors.

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Emblems are specific hand gestures or mo...

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When Rachel saw her neighbor Harold in the hallway, he quickly flagged her down and began to speak with her. Throughout their conversation, Harold maintained steady eye contact, spoke very quickly, laughed frequently, and stood closer to Rachel than he usually would. Harold's nonverbal cues indicate that he was


A) nervous or uncomfortable.
B) engaging in deception.
C) excited.
D) content.

E) A) and C)
F) A) and B)

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Several of the nonverbal channels we've discussed are heavily influenced by culture. Using specific examples when possible, pick at least three different nonverbal channels and highlight how expectations for appropriate nonverbal behavior vary from culture to culture. Next, discuss how these differences are likely to impact interactions. Finally, propose at least two ideas for how people communicating with individuals from other cultures might be able to potentially avoid embarrassing or offensive situations.

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Several nonverbal channels that are heav...

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Rick's manager, Susan, called him into her office one afternoon to discuss his annual evaluation. As soon as Rick sat down, Susan said, "Rick, your performance is unacceptable and I'm going to have to let you go." After a moment of silence, Susan grinned and winked at Rick and he knew she was joking. Susan used nonverbal communication to


A) reinforce the interpersonal nature of her message.
B) metacommunicate that she was teasing.
C) convey emotional meaning.
D) give her statement greater impact.

E) A) and D)
F) None of the above

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Of all the senses, smell is most strongly tied to memory.

A) True
B) False

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Children who are regularly touched develop stronger immune systems than those who are not.

A) True
B) False

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Most research strongly supports the common notion that "beauty is in the eye of the beholder."

A) True
B) False

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Describe the halo effect and comment on the importance of symmetry and proportionality in facial attractiveness.

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The halo effect refers to the cognitive ...

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