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Exam 13: Business Intelligence, Knowledge Management, and Analytics

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Question 1

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Knowledge management is the process that generates, captures, codifies, and __________ knowledge across an organization in order to achieve a competitive advantage.

A) Analyzes
B) Transfers
C) Applies
D) Limits
E) Saves

F) C) and D)
G) A) and B)

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Question 2

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Researchers at the University of Arizona are able to predict asthma-related emergency room visits with ______ percent accuracy.

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Question 3

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Identify some of the sources of big data.

List some examples of what a company should do if it seeks to gain a competitive advantage from analytics.

By utilizing business analytics, a company can learn which one of the following?

Unlike other baseball teams at the time, the Oakland A's used which of the following to manage the team and carry themselves to the playoffs?

Match the level of analytical capability to its maturity level. Level 1 is the lowest level of maturity and Level 5 is the highest level of maturity. $\begin{array} { | l | l | } \hline \text { Leve! 1 } & \text { Reporting } \\\hline \text { Leve! 2 } & \text { Analyzing } \\\hline \text { Leve! 3 } & \text { Descriptive } \\\hline \text { Leve! 4 } & \text { Predictive } \\\hline \text { Leve! 5 } & \text { Prescriptive } \\\hline\end{array}$

The CEO-level sponsorship of and passion for analytics enabled firms like Caesars and Capital One to achieve the success they did.

Business analytics tools are used with data in the _____________ to gain insight and support decision making.

A company that is using statistical analysis tools to report on why something happened has achieved a higher level of analytical maturity than a company that's using tools to predict what will happen next.

Which of the following is used to describe the techniques and technology that make it possible to deal with very large volumes of information that are created and stored for analysis.

Which of the following is the process of analyzing data warehouses for "gems."

In which of the following technologies can tacit knowledge be stored?

Which of the following allows individuals to own their creativity and innovation in a way similar to owning physical property?

Capital One found ________ in combination with business analytics to be a very low-cost way to design and develop new products and services for customers.

Tacit knowledge is easy to formalize.

All of the following are examples of socialization EXCEPT for:

Which of the following is the way personalization of real-time data streams is accomplished?

Determine if the following is data, information or knowledge. $\begin{array} { | l | l | } \hline \text { Data } & \begin{array} { l } \text { This is the third visit by a customer this } \\\text { month. }\end{array} \\\hline \text { Infornation } & \begin{array} { l } \text { A customer spends on average } \\\text { \$100/visit but today has only spent \$20. }\end{array} \\\hline \text { Krowledge } & \begin{array} { l } \text { A customer will stay longer in the store } \\\text { and spend more if given a free sarnple } \\\text { of something. }\end{array} \\\hline\end{array}$

Who generally has the responsibility for all aspects of data, from collection to storage, usage, and disposal?