Question 1

Identify two criticisms of Frederick Taylor's scientific management approach to worker productivity.

Accepted Answer

Frederick Taylor's theory received a gre...

Question 2

What is the most common reason for invoking a bona fide occupational qualification (BFOQ)  as a defense against an employer accused of discrimination?

Accepted Answer

A)   age
B)   race
C)   religion
D)   sexE) A) and B)
F) A) and C)

Question 3

According to research, what kind of job interview is most successful at predicting a candidate's later successful job performance?

Accepted Answer

A)   interviews that involved performance tests
B)   structured interviews
C)   360-degree interviews
D)   unstructured interviewsE) B) and C)
F) A) and B)

Question 4

Discuss 2 issues with using performance evaluations.

Accepted Answer

Many performance evaluations are dislike...

Question 5

The U.S. Equal Employment Opportunity Commission is responsible for ________.

Accepted Answer

A)   compiling statistics about the pay gap between women and men
B)   enforcing federal laws that make it illegal to discriminate in the hiring of employees
C)   offering a database of job analyses for various occupations
D)   providing a comprehensive list of average salary and projected lifetime earnings for each occupationE) A) and B)
F) A) and C)

Question 6

What area are human factors psychologists researching when they study what steps people take to successfully wash their hands before performing surgery?

Accepted Answer

A)   attention
B)   cognitive engineering
C)   cognitive task analysis
D)   task analysisE) A) and B)
F) B) and D)

Question 7

What did the researchers, who identified the Hawthorne effect, see as evidence that employee performance was influenced by something other than the physical work conditions?

Accepted Answer

A)   Any change in a variable, such as lighting levels, led to an improvement in productivity; this was true even when the change was negative, such as a return to poor lighting.
B)   Employees who believed they were under observation performed the same as employees who did not believe they were under observation.
C)   Employees who knew they were being observed called in sick more often than employees who did not know they were being observed.
D)   Managers who told their subordinates they were under observation received more complaints than other managers.E) C) and D)
F) All of the above

Question 8

Isolation, a lack of job security, work overload, harassment, and bullying are all examples of factors that can lead to ________.

Accepted Answer

A)   age discrimination
B)   the Hawthorne effect
C)   job satisfaction
D)   job stressE) A) and D)
F) C) and D)

Question 9

Lucia is optimistic about goal achievement, and she encourages her team to think critically and solve problems. She is also considerate of their needs. What type of leader is Lucia?

Accepted Answer

A)   scientific
B)   transactional
C)   transformational
D)   X-YE) B) and C)
F) C) and D)

Question 10

Diana is assessing applicants for a pilot job at a regional airfield. She wrote the description of the ideal candidate, and now she is reviewing the personality profiles of the applicants to screen those who do not fit the profile. Diana is working in the specialty area of industrial-organizational psychology called ________ psychology.

Accepted Answer

A)   industrial
B)   organizational
C)   personality
D)   workerE) A) and B)
F) B) and C)

Question 11

Which important legislation protected employees against discrimination on the basis of race, color, religion, sex, or national origin?

Accepted Answer

A)   The Supreme Court Ruling in the case of Griggs v. Duke Power Company
B)   The Equal Pay Act
C)   The 1964 Civil Rights Act, Title VII
D)   The Americans with Disabilities Act of 1990E) C) and D)
F) B) and D)

Question 12

Which individual was one of the first psychologists to apply the science of the field to advertising, management, and personnel selection?

Accepted Answer

A)   Hugo Munsterberg
B)   Walter Dill Scott
C)   Lillian Gilbreath
D)   Walter BinghamE) C) and D)
F) All of the above

Question 13

Ted conducts a study regarding how walking on a treadmill instead of sitting at a desk impacts worker productivity. Ted's study is within the industrial-organizational specialty area of ________ psychology.

Accepted Answer

A)   health
B)   human factors
C)   industrial
D)   organizationalE) None of the above
F) A) and B)

Question 14

Managers at S-Mart routinely expect their employees to volunteer hours at the local veteran's center. The organization supports this practice since it shows commitment, empathy, and compassion, all things that S-Mart endorses as part of its company mission. This represents the ________ aspect of organizational culture.

Accepted Answer

A)   basic assumptions
B)   espoused values
C)   observable artifacts
D)   ritualsE) A) and C)
F) A) and B)

Question 15

What has research found to be the primary difference between male and female leadership style?

Accepted Answer

A)   Men are fascist and women are autocratic.
B)   Men focus on morale and women focus on achieving goals.
C)   Men tend to practice an interpersonal style and women practice a task-oriented style.
D)   Women tend to practice an interpersonal style and men practice a task-oriented style.E) A) and C)
F) A) and D) D

Question 16

Which of the following exemplifies an advertisement that would reflect a task-oriented approach to job analysis?

Accepted Answer

A)   driver who can operate a forklift in small spaces, drive a cement-mixer, and handle explosive material
B)   experienced part-time nanny who loves energetic children
C)   motivated and ambitious person to earn money in the comfort of your own home
D)   pet sitter familiar with the feeding habits of reptiles and spidersE) A) and B)
F) B) and C) A

Question 17

Which concept describes traits that are fundamental to one's personal identity (e.g., skin color and hair texture)  that an employer cannot use to discriminate in hiring job applicants?

Accepted Answer

A)   KSAs
B)   adaptive traits
C)   immutable characteristic
D)   genotypical traitsE) A) and D)
F) All of the above

Question 18

A police or FBI SWAT team handling a hostage situation exemplifies a ________ team.

Accepted Answer

A)   creative
B)   problem-resolution
C)   tactical
D)   Theory XE) All of the above
F) A) and D)

Question 19

Carlos is a small business owner. Recently, he became the primary caretaker for his aging mother. He works long hours at his business while also making sure that his mother can keep her medical appointments and has company in the evening. This exemplifies ________.

Accepted Answer

A)   theory y management
B)   occupational burnout
C)   theory x management
D)   work-family balanceE) B) and D)
F) A) and D)

Question 20

An organizational psychologist studies such topics as ________.

Accepted Answer

A)   an applicant's qualifications for a job
B)   the kind of mentality required to perform a job
C)   whether cubicles or an open floor plan are more conducive to productivity
D)   worker satisfaction, motivation, and commitmentE) None of the above
F) C) and D) D

Exam 13: Industrial-Organizational Psychology

Identify two criticisms of Frederick Taylor's scientific management approach to worker productivity.

Correct Answer
verified
Frederick Taylor's theory received a gre...
View Answer

What is the most common reason for invoking a bona fide occupational qualification (BFOQ) as a defense against an employer accused of discrimination?

Correct Answer
verified

According to research, what kind of job interview is most successful at predicting a candidate's later successful job performance?

Correct Answer
verified

Discuss 2 issues with using performance evaluations.

Correct Answer
verified
Many performance evaluations are dislike...
View Answer

The U.S. Equal Employment Opportunity Commission is responsible for ________.

Correct Answer
verified

What area are human factors psychologists researching when they study what steps people take to successfully wash their hands before performing surgery?

Correct Answer
verified

What did the researchers, who identified the Hawthorne effect, see as evidence that employee performance was influenced by something other than the physical work conditions?

Correct Answer
verified

Isolation, a lack of job security, work overload, harassment, and bullying are all examples of factors that can lead to ________.

Correct Answer
verified

Lucia is optimistic about goal achievement, and she encourages her team to think critically and solve problems. She is also considerate of their needs. What type of leader is Lucia?

Correct Answer
verified

Correct Answer
verified

Which important legislation protected employees against discrimination on the basis of race, color, religion, sex, or national origin?

Correct Answer
verified

Which individual was one of the first psychologists to apply the science of the field to advertising, management, and personnel selection?

Correct Answer
verified

Ted conducts a study regarding how walking on a treadmill instead of sitting at a desk impacts worker productivity. Ted's study is within the industrial-organizational specialty area of ________ psychology.

Correct Answer
verified

Correct Answer
verified

What has research found to be the primary difference between male and female leadership style?

Correct Answer
verified
D

Which of the following exemplifies an advertisement that would reflect a task-oriented approach to job analysis?

Correct Answer
verified
A

Which concept describes traits that are fundamental to one's personal identity (e.g., skin color and hair texture) that an employer cannot use to discriminate in hiring job applicants?

Correct Answer
verified

A police or FBI SWAT team handling a hostage situation exemplifies a ________ team.

Correct Answer
verified

Carlos is a small business owner. Recently, he became the primary caretaker for his aging mother. He works long hours at his business while also making sure that his mother can keep her medical appointments and has company in the evening. This exemplifies ________.

Correct Answer
verified

An organizational psychologist studies such topics as ________.

Correct Answer
verified
D

Exam 13: Industrial-Organizational Psychology

Identify two criticisms of Frederick Taylor's scientific management approach to worker productivity.

Correct AnswerverifiedFrederick Taylor's theory received a gre...View AnswerShow Answer

What is the most common reason for invoking a bona fide occupational qualification (BFOQ) as a defense against an employer accused of discrimination?

Correct AnswerverifiedShow Answer

According to research, what kind of job interview is most successful at predicting a candidate's later successful job performance?

Correct AnswerverifiedShow Answer

Discuss 2 issues with using performance evaluations.

Correct AnswerverifiedMany performance evaluations are dislike...View AnswerShow Answer

The U.S. Equal Employment Opportunity Commission is responsible for ________.

Correct AnswerverifiedShow Answer

What area are human factors psychologists researching when they study what steps people take to successfully wash their hands before performing surgery?

Correct AnswerverifiedShow Answer

What did the researchers, who identified the Hawthorne effect, see as evidence that employee performance was influenced by something other than the physical work conditions?

Correct AnswerverifiedShow Answer

Isolation, a lack of job security, work overload, harassment, and bullying are all examples of factors that can lead to ________.

Correct AnswerverifiedShow Answer

Lucia is optimistic about goal achievement, and she encourages her team to think critically and solve problems. She is also considerate of their needs. What type of leader is Lucia?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which important legislation protected employees against discrimination on the basis of race, color, religion, sex, or national origin?

Correct AnswerverifiedShow Answer

Which individual was one of the first psychologists to apply the science of the field to advertising, management, and personnel selection?

Correct AnswerverifiedShow Answer

Ted conducts a study regarding how walking on a treadmill instead of sitting at a desk impacts worker productivity. Ted's study is within the industrial-organizational specialty area of ________ psychology.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What has research found to be the primary difference between male and female leadership style?

Correct AnswerverifiedD

Which of the following exemplifies an advertisement that would reflect a task-oriented approach to job analysis?

Correct AnswerverifiedA

Which concept describes traits that are fundamental to one's personal identity (e.g., skin color and hair texture) that an employer cannot use to discriminate in hiring job applicants?

Correct AnswerverifiedShow Answer

A police or FBI SWAT team handling a hostage situation exemplifies a ________ team.

Correct AnswerverifiedShow Answer

Carlos is a small business owner. Recently, he became the primary caretaker for his aging mother. He works long hours at his business while also making sure that his mother can keep her medical appointments and has company in the evening. This exemplifies ________.

Correct AnswerverifiedShow Answer

An organizational psychologist studies such topics as ________.

Correct AnswerverifiedD

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verified
Frederick Taylor's theory received a gre...
View Answer

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verified
Many performance evaluations are dislike...
View Answer

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D

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A

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D