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Exam 8: Managing Interpersonal Conflict

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Question 1

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The only real alternative to force is __________.

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talking an...

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Question 2

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Providencia does not like conflict. Whenever a conflict arises,she either physically leaves the room or sets up mental barriers,so she does not have to deal with the conflict. Providencia's behavior BEST illustrates which conflict style?

A) avoiding
B) accommodating
C) competing
D) compromising

E) A) and B)
F) All of the above

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Question 3

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__________ refers to a special type of avoidance,where you refuse to discuss the conflict or listen to the other person's argument.

Most conflicts contain elements of disagreement about content and relationship.

Which of the following is true regarding gender and conflict?

Argumentativeness is

According to the text,negative consequences of interpersonal conflict may be due to

Amy and Dustin are arguing over who should have the final decision concerning where they will Spend the holidays.This scenario BEST exemplifies a __________ conflict.

The conflict management strategies people choose are generally NOT influenced by their family histories.

Conflicts over status differences or issues of control are best described as __________ conflicts; conflicts over events external to the parties involved are best described as __________ conflicts.

Harriet and Maynard cannot decide which movie to see.Harriet wants to see the new action movie And Maynard wants to see a foreign art film.After arguing for a while,they agree to go to another movie,a Civil War drama,which both of them are mildly interested in seeing.This conflict BEST illustrates which conflict style?

Berle and Lo are arguing over when the civil war in the Sudan began.This argument is most clearly a__________ conflict.

Interpersonal conflict can only lead to negative effects.

Verbal aggressiveness is

Greer's primary conflict strategy is to hammer away at her point until the other person just gives up.Greer's strategy is BEST described as

Generally,fighting actively is preferable to avoiding conflict.

People who enter into conflict with the attitude that they know it all are engaging in the defensive strategy of __________.

When you use strategy to try and get around other people or situations,especially when you conceal Your true purposes,you are using

Neutrality is a supportive conflict management strategy.

When Pat and Terry argue,Pat's all-too-frequent strategy is to belittle Terry for getting pregnant at an early age,dropping out of high school,and giving up her baby for adoption.Pat knows these are sensitive and painful issues for Terry.Pat's behavior is BEST described as