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The most important criterion for judging a records management system is


A) findability.
B) confidentiality.
C) security.
D) safety.

E) A) and C)
F) B) and C)

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File labels should be keyed in all capital letters with no punctuation.

A) True
B) False

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Records have _____ value because they provide evidence of business transactions.


A) legal
B) financial
C) historical
D) day-to-day operational

E) A) and C)
F) All of the above

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Before storing any incoming record, the filer should check for a release mark.

A) True
B) False

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A business record may take the form of


A) a printed document.
B) an e-mail message.
C) a photograph.
D) All of the above

E) None of the above
F) B) and D)

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Which is the correct order for arranging these business and personal names in alphabetic filing order?


A) 1950 Appliance Market, Kerry P. Apple, Apples & Bananas Bakery, The Appliance Store
B) The Appliance Store, 1950 Appliance Market, Apples & Bananas Bakery, Kerry P. Apple
C) 1950 Appliance Market, The Appliance Store, Kerry P. Apple, Apples & Bananas Bakery
D) Kerry P. Apple, Apples & Bananas Bakery, The Appliance Store, 1950 Appliance Market

E) B) and C)
F) B) and D)

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Employee evaluations, payroll records, and patient histories are examples of _____ records.


A) legal
B) financial
C) historical
D) daily operations

E) None of the above
F) B) and C)

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Security measures should protect records from improper access, accidental loss, theft, damage, and unwanted destruction.

A) True
B) False

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True

Cross-referencing must be used when a record may be requested by a name that is different from the one by which the record was stored.

A) True
B) False

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Which is the correct order for arranging these numbers in terminal-digit filing order?


A) 30 15 39 87 39 64 12 46 33 16 75 24
B) 30 15 39 12 46 33 16 75 24 87 39 64
C) 12 46 33 16 75 24 30 15 39 87 39 64
D) 16 75 24 12 46 33 30 15 39 87 39 64

E) A) and D)
F) B) and C)

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The first level for indexing a federal government name is


A) the name of the department.
B) the name of the bureau, office, service, etc.
C) United States Government.
D) Federal Government.

E) None of the above
F) A) and C)

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Records are assets to a business.

A) True
B) False

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Which is the correct order for arranging these business and personal names in alphabetic filing order?


A) Walter P. Drake, Walter's Walking Shoes, Walker P. Drake, Drake's Walking Shoes
B) Walker P. Drake, Drake's Walking Shoes, Walter P. Drake, Walter's Walking Shoes
C) Drake's Walking Shoes, Walker P. Drake, Walter's Walking Shoes, Walter P. Drake
D) Walker P. Drake, Walter P. Drake, Drake's Walking Shoes, Walter's Walking Shoes

E) A) and C)
F) A) and D)

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An alphabetic filing system is advantageous because it is a direct access system.

A) True
B) False

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Outgoing correspondence should usually be filed by the name on the letterhead.

A) True
B) False

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The process of marking a record to indicate the filing segment and indexing units

Premises
The first unit of the filing segment
The practice of saving bookmarks to a public website so they are organized and easy to access
The process of marking a record to indicate the filing segment and indexing units
A note or document that shows an alternate name or subject by which a record might be requested and indicates the storage location of the original record
The name, subject, or geographic location by which a record is stored and requested
Systematic control of records from creation or receipt to final disposition
The process of checking a record to determine whether it is ready to be filed
A list of all the names or titles used in a filing system
The process of determining the filing segment to be used in storing a record
A file containing a list of numbers that have been used in a numeric filing system
Responses
key unit
cross-reference
index
social bookmarking
records management
accession log
indexing
filing segment
coding
inspecting

Correct Answer

The first unit of the filing segment
The practice of saving bookmarks to a public website so they are organized and easy to access
The process of marking a record to indicate the filing segment and indexing units
A note or document that shows an alternate name or subject by which a record might be requested and indicates the storage location of the original record
The name, subject, or geographic location by which a record is stored and requested
Systematic control of records from creation or receipt to final disposition
The process of checking a record to determine whether it is ready to be filed
A list of all the names or titles used in a filing system
The process of determining the filing segment to be used in storing a record
A file containing a list of numbers that have been used in a numeric filing system

When names are identical, filing order is determined by address elements in this order:


A) city names, street names, state or province names, house or building numbers
B) city names, state or province names, street names, house or building numbers
C) state or province names, city names, street names, house or building numbers
D) street names, house or building numbers, city names, state or province names

E) B) and C)
F) A) and C)

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B

Every piece of paper created in a business is a record worth keeping.

A) True
B) False

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Chronological filing is a variation of numeric filing in which the records are arranged by reverse date order within a file folder.

A) True
B) False

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True

Which personal name would be first in alphabetic filing order?


A) A. J. Chandler
B) Aaron J. Chandler
C) A. James Chandler
D) Aileen Chandler

E) None of the above
F) C) and D)

Correct Answer

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