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______ information is error free.


A) Accurate
B) Useful
C) Verifiable
D) Organized

E) A) and C)
F) A) and B)

Correct Answer

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Information systems support daily, short-term, and long-range information requirements of users in a company.

A) True
B) False

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True

ERP stands for Enterprise ______ Planning.

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Human resources is an example of a functional unit.

A) True
B) False

Correct Answer

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True

Which of the following is responsible for installing and maintaining operating system software?


A) Program developer
B) Systems analyst
C) Systems programmer
D) Cloud architect

E) B) and C)
F) None of the above

Correct Answer

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______ is an online social network where professionals can create profiles and connect with coworkers and industry colleagues.

Correct Answer

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______ information has meaning to the person who receives it.


A) Accurate
B) Useful
C) Verifiable
D) Organized

E) A) and B)
F) B) and D)

Correct Answer

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______ information can be proved as correct or incorrect.


A) Accurate
B) Useful
C) Verifiable
D) Organized

E) A) and B)
F) A) and C)

Correct Answer

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Which type of system enables and manages the publishing, modification, and access of various forms of documents and other files on a network or on the web?


A) CMS
B) DMS
C) TPS
D) MIS

E) A) and C)
F) A) and B)

Correct Answer

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You should use a humorous name for your account profiles to ensure that you stand out to potential employers.

A) True
B) False

Correct Answer

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Diagnostic software included with a computer or device assists technicians in identifying problems.

A) True
B) False

Correct Answer

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Most TPSs use OLTP because users need information immediately.

A) True
B) False

Correct Answer

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Cisco certifications that test knowledge of installing, configuring, operating, and administering ______.


A) networks
B) software and apps
C) intranets
D) operating systems

E) A) and D)
F) B) and D)

Correct Answer

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An IT ______, usually hired based on experience, provides technology services to his or her clients.

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List recommended strategies for creating a professional online presence.

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• Register a form of your name as a domain name and host a blog or website at that web address. If your name is not available or you do not have access to a web server, include your name as part of the web address for your website on a free service, such as Blogger or WordPress. • Avoid informal or humorous names for your account profiles, blog title, or domain name. • Include a photo of yourself that presents your best self. • Use a webcam to create a 30-second video in which you introduce yourself. In the video, summarize your skills and professional interests. Post the video on YouTube or another video sharing site and include a link to it on your blog or website. • Upload a PDF file of your resume, and include a link to it on your blog or website. • Include links to your LinkedIn and Twitter profiles on your blog or website. • Include links to any other publications, articles, videos, or digital content you have created. • Create consistent accounts on online social networks. • Post appropriate conten t to your blog, website, or online social networks regularly. • Before uploading your resume or publishing your blog or website, ask at least two people to proofread content for any spelling and grammar mistakes. Keep the language professional.

Critical Thinking Questions Case 12-2 While working as an assistant in an IT department, you have been taking classes in information and systems security. You meet with a career counselor to discuss potential jobs.  One of the jobs available at your current company is for a digital forensics analyst. What skill will you need to have to apply for the job?


A) Inspect electronic data to recover documents and files
B) Convert system design into an application development language
C) Configure routers and firewalls
D) SEO

E) A) and C)
F) A) and B)

Correct Answer

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CISSP is an example of a security certification.

A) True
B) False

Correct Answer

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Which of the following MIS reports usually includes tables and graphs?


A) Detailed
B) Summary
C) Exception
D) General

E) B) and C)
F) A) and D)

Correct Answer

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TPS stands for ______ processing system.

Correct Answer

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Expert systems are a component of artificial intelligence.

A) True
B) False

Correct Answer

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