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A support technician requires placing an Equinox Media Server into a Maintenance Mode. Where can this option be enabled?


A) In Equinox Management web GUI, check the box "In Maintenance" under Devices > Media & Signaling > Media Servers > Configuration.
B) In Equinox Media Server web GUI, check the box "In Maintenance" on the Dashboard.
C) In Equinox Management web GUI, under Devices > Media & Signaling > Media Servers, check the name of the Media Server, and choose the "In Maintenance" option from the menu.
D) In Equinox Media Server, choose the "In Maintenance" option under Maintenance options menu.

E) A) and D)
F) All of the above

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When using the collectLogs.sh utility for AADS and AAWG, what will the -nt option achieve?


A) Log files will not be content indexed.
B) Log files are not combined into a single file and can be reviewed in situ.
C) Log files will be content indexed.
D) Log files will be combined into a single archive.

E) B) and D)
F) All of the above

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If enabled on AAWG and assuming AAWG R3.3 default web access port setting, what is the URL format to access AAWG built-in Developer's Test Application?


A) http://<AAWG FQDN or IP address>:8433/devclient/testApp/index.html
B) https://<AAWG FQDN or IP address>:8444/devclient/Testapp/index.html
C) https://<AAWG FQDN or IP address>:443/devclient/testapp/index.html
D) http://<AAWG FQDN or IP address>:8443/devclient/Testapp/index.html

E) None of the above
F) B) and D)

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When troubleshooting Avaya Breeze issues, which three components provide a good starting point when checking status? (Choose three.)


A) Breeze Snap-In (Service)
B) Breeze Server Instance
C) Breeze Serviceability Agent
D) Breeze Cluster
E) Breeze Status alarm Log

F) B) and D)
G) C) and E)

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Users are unable to access Avaya Equinox Conferencing for Web from the public network. One user said that when trying to access the Unified Portal, they received the following error message: HTTP Request Sent to HTTPS Port. What is causing this problem?


A) In ASBCE "Rewrite URL", in the Reverse Proxy, is disabled.
B) In ASBCE the "Rewrite URL" information, in the Reverse Proxy, is mis-configured for HTTP.
C) Avaya Aura Web Gateway (AAWG) has been configured to block HTTPS.
D) Avaya Aura Web Gateway (AAWG) has been configured to block HTTP.

E) B) and C)
F) B) and D)

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A user is trying to register on their Avaya IXTM Workplace Client (Windows/Mac/iOS/Android) from the Public Network. Which ASBCE Network Interface is usually set to connect to the Public Network, and will be the first point of contact for the registration request from the Client's IP?


A) M2 Interface
B) M1 Interface
C) B1 Interface
D) A1 Interface

E) C) and D)
F) None of the above

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As part of the routine health check, a support technician tried to log in to Avaya Aura Device Services (AADS) web GUI. The login failed with the following error message: Internal Server Error. More details are available in OAMP log. Which CLI alias command provides quick access to the AADS configuration script for checking configuration parameters and solving this problem?


A) app configure
B) app configure aads
C) application configure
D) app config aads

E) B) and C)
F) C) and D)

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While using the built-in AAWG Developer's Test Application tool to make a test call to user 1001, which two commands should be entered? (Choose two.)


A) dc
B) dial 1001
C) cc
D) call 1001
E) ac

F) B) and E)
G) B) and D)

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A customer is unable to register on an Avaya IXâ„¢ Workplace Client (Windows) . The following message is displayed: CHECK YOUR WEB ADDRESS AND TRY AGAIN. While troubleshooting a support technician checked the AADS.log and find the following information: class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand [com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException: com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down What is causing this failure?


A) AADS is unable to communicate with Session Manager's Cassandra Database.
B) AADS Cassandra database is down.
C) Data replication failure between Session Manager and AADS.
D) AADS is unable to communicate with System Manager's Cassandra Database.

E) B) and C)
F) A) and B)

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Which protocol is used between Avaya IXTM Workplace Clients for Multimedia Messaging?


A) RTP
B) UDP
C) TLS
D) HTTPS

E) All of the above
F) A) and D)

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Which AAMS log, accessible via web GUI, displays details about changes to the AAMS state/configuration?


A) Operational Log
B) Components Status Log
C) Security Log
D) Event Log

E) B) and C)
F) All of the above

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A support engineer wants to set up System Manager to automatically trap/receive alarms generated by the customer's Avaya solution components and present them under Events > Alarms. Which two products can System Manager be set to automatically trap/receive alarms using internal Serviceability Agents? (Choose two.)


A) Avaya Aura Web Gateway
B) Avaya Aura Device Services
C) Avaya Aura Media Server
D) Avaya Multimedia Messaging

E) A) and C)
F) C) and D)

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Avaya IXâ„¢ Workplace users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting Room. Running traceSM displays the following error: 403 Forbidden Reason: "NoDefaultMCUService" Based on the error message in the trace, what is the cause of the problem?


A) There is no default Meeting Type assigned or there is no Meeting Type assigned for the Virtual Room.
B) No Equinox Media Server is set as a default Multipoint Control Unit (MCU) .
C) No Equinox Media Server is available.
D) There is no Virtual Room assigned.

E) A) and C)
F) C) and D)

Correct Answer

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Users are unable to send and receive IM/Multimedia messages. The Avaya IXâ„¢ Workplace Client displays the following error message: The messaging service is not currently available. Viewing the ps.log, you find the following log entry: [LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'. What is causing this problem?


A) The maximum number of licensed subscribers has been reached.
B) The maximum number of subscribers has been reached.
C) The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
D) The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.

E) None of the above
F) B) and C)

Correct Answer

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Which log file is recommended for troubleshooting AAWG issues?


A) CAS_log.log
B) CSASService.log
C) AAWG.log
D) CSA.log

E) A) and B)
F) A) and C)

Correct Answer

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Where can you administer or verify if an end-user has Instant Messaging capability?


A) Avaya Aura Messaging Web GUI
B) Avaya Breeze CLI
C) Avaya Aura Messaging CLI
D) System Manager > User Management

E) A) and B)
F) A) and C)

Correct Answer

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A support technician tried to log in to the AADS web GUI with their admin login, but found that all the configuration values were grayed out. Which log is useful for locating web authentication problems?


A) AADS.log
B) OAMP.log
C) catalina
D) CAS.log

E) B) and D)
F) A) and B)

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A customer is unable to send or receive IM/Multimedia messages from their Avaya IXTM Workplace for Windows Client. The following error message is displayed: The messaging service is not currently available. What is the causing this problem?


A) The user does not have an Enhanced Multimedia Messaging license assigned.
B) The Breeze cluster hosting Presence Services is currently set to Offline Mode.
C) The Breeze cluster hosting Presence Services is currently set to Deny New Service.
D) The user's Multimedia Messaging account is currently suspended.

E) A) and D)
F) B) and D)

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Which logging level on AAWG and AADS can impact server performance, and is not recommended to be left on for long periods of time?


A) INFO
B) FINEST
C) WARNING
D) ERROR

E) A) and B)
F) A) and C)

Correct Answer

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In an Avaya Aura release 8.0.1 environment, where is the best place to start troubleshooting Instant Messaging issues?


A) Avaya Aura Messaging (AAM)
B) Presence Services Snap-In/Avaya Breeze
C) Avaya Aura Communication Manager
D) Avaya Aura Device Services (AADS)

E) All of the above
F) C) and D)

Correct Answer

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