Question 1

A narrower span of control is necessary when employees perform novel or complex tasks.

Accepted Answer

A) True 
 B)False

Question 2

The two fundamental requirements of all organizational structures are divisionalization and decentralization.

Accepted Answer

A) True 
 B)False

Question 3

Division of labour leads to increased job specialization.

Accepted Answer

A) True 
 B)False

Question 4

Employees who are assignedroles are expected to communicate and share information with coworkers in other work units.

Accepted Answer

A)  liaison
B)  integrator
C)  communicator
D)  coordinator
E)  disseminatorF) B) and D)
G) B) and C)

Question 5

The number of layers in an organization's hierarchy depends on the number of people employed and the average span of control.

Accepted Answer

A) True 
 B)False

Question 6

A wholesale grocery business operates in one city and provides one service-stocking retailers with fresh produce. The company wants to ensure that employees develop expertise in their skill specialization and that these specializations are used efficiently. What form of departmentalization would be most appropriate here?

Accepted Answer

A)  Simple structure
B)  Product divisional structure
C)  Geographic divisional structure
D)  Matrix structure
E)  Functional structureF) B) and E)
G) B) and D)

Question 7

Which of the following is NOT a feature of team-based organizations?

Accepted Answer

A)  Team members replace supervisors as conduits to senior management.
B)  Most teams are formed around functional departments rather than work processes.
C)  Team-based structures have very few layers of hierarchy.
D)  Employees within each unit are encouraged to talk to each other.
E)  Teams have a high degree of autonomy.F) D) and E)
G) A) and B)

Question 8

All of the following describe potential problems associated with a functional structure, EXCEPT:

Accepted Answer

A)  It tends to increase dysfunctional conflict across work units.
B)  It is more difficult to directly supervise employees within each department.
C)  It puts more emphasis on subunit goals than on organizational goals.
D)  It requires higher levels of interdependence than simple or divisionalized forms, thereby increasing potentially dysfunctional conflict.
E)  Employees are less likely to develop a broader understanding of the business.F) C) and D)
G) B) and D)

Question 9

When companies delayer the organizational hierarchy, they run the risk of increasing managerial workloads and stress.

Accepted Answer

A) True 
 B)False

Question 10

A network structure

Accepted Answer

A)  offers the flexibility to realign its structure with changing environmental requirements.
B)  operates within a larger organization with a divisionalized structure.
C)  exists within most small and large organizations.
D)  is a variation of a divisionalized structure.
E)  is none of these.F) A) and D)
G) A) and C)

Question 11

Formal hierarchy is the least time-consuming coordinating mechanism where employees work in nonroutine and ambiguous situations.

Accepted Answer

A) True 
 B)False

Question 12

One of the defining characteristics of a functional organizational structure is that it

Accepted Answer

A)  has a narrow span of control and high degree of formalization and centralization.
B)  is an alliance of several organizations for the purpose of creating a product or serving a client.
C)  is the only structure that organizes employees around specific knowledge or other resources.
D)  overlays two organizational structures in order to leverage the benefits of both types of structure.
E)  uses self-directed work teams rather than individuals as the basic building block of organizations.F) A) and E)
G) None of the above

Question 13

Most employees at Quokka Systems are organized into project teams. Employees report to the project leader, but they also report to a leader responsible for their functional specialization (such as engineering or marketing) . Quokka Systems likely has a:

Accepted Answer

A)  product-based divisionalized structure.
B)  client-based divisionalized structure.
C)  simple structure.
D)  functional structure.
E)  matrix structure.F) C) and D)
G) None of the above

Question 14

Creative Advertising Ltd. wants its 100 employees to work together around specific clients, yet maintain an equal emphasis on alignment with their skill specializations (advertising, graphics, copywriting, and public relations) . Which of the following organizational structures would work best for Creative Advertising?

Accepted Answer

A)  Network structure
B)  Matrix structure that overlays a geographic and client structure
C)  Matrix structure that overlays project teams with a functional structure
D)  Client-based divisionalized form
E)  Simple structureF) C) and D)
G) A) and B)

Question 15

Several global organizations have tried implementing a matrix structure to balance the power of its functional and divisional groups. However, many of these firms experienced problems and eventually switched to a hybrid form of divisionalized structure. Identify some of the problems that these companies may have experienced with a matrix structure.

Accepted Answer

Matrix structures have a number of limit...

Question 16

One problem with departmentalization is that it discourages coordination through informal communication.

Accepted Answer

A) True 
 B)False

Question 17

In a simple structure there exists a complex hierarchy.

Accepted Answer

A) True 
 B)False

Question 18

A team-based organizational structure has

Accepted Answer

A)  functional departments in a tall hierarchy with little formalization.
B)  divisional units in a flat hierarchy with high formalization.
C)  inter-organizational networks configured in a tall hierarchy with high formalization.
D)  self-directed work teams in a flat hierarchy with little formalization.
E)  none of these combinations of characteristics.F) A) and C)
G) All of the above

Question 19

Many of the best-performing production plants are able to widen their span of control by:

Accepted Answer

A)  giving up on the idea that all employees must perform their fair share of work.
B)  relying on self-directed work teams and other coordinating mechanisms.
C)  hiring supervisors who intimidate employees more often.
D)  teaching supervisors how to more efficiently monitor employees.
E)  introducing video cameras and other technologies to help supervisors to monitor more employees.F) B) and C)
G) A) and D)

Question 20

Which coordinating mechanism is typically most important among people working in hospital surgical operations?

Accepted Answer

A)  Standardized skill through extensive training
B)  Integrator roles
C)  Direct supervision
D)  People working in surgical operations do not use any coordinating mechanism.
E)  Job descriptionsF) A) and B)
G) B) and C)

Exam 13: Designing Organizational Structures

Correct Answer
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Correct Answer
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Matrix structures have a number of limit...
View Answer

Which of the following is NOT a feature of team-based organizations?

Correct Answer
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Division of labour leads to increased job specialization.

Correct Answer
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Correct Answer
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Many of the best-performing production plants are able to widen their span of control by:

Correct Answer
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A network structure

Correct Answer
verified

Most employees at Quokka Systems are organized into project teams. Employees report to the project leader, but they also report to a leader responsible for their functional specialization (such as engineering or marketing) . Quokka Systems likely has a:

Correct Answer
verified

Employees who are assignedroles are expected to communicate and share information with coworkers in other work units.

Correct Answer
verified

When companies delayer the organizational hierarchy, they run the risk of increasing managerial workloads and stress.

Correct Answer
verified

Which coordinating mechanism is typically most important among people working in hospital surgical operations?

Correct Answer
verified

In a simple structure there exists a complex hierarchy.

Correct Answer
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All of the following describe potential problems associated with a functional structure, EXCEPT:

Correct Answer
verified

The two fundamental requirements of all organizational structures are divisionalization and decentralization.

Correct Answer
verified

A narrower span of control is necessary when employees perform novel or complex tasks.

Correct Answer
verified

The number of layers in an organization's hierarchy depends on the number of people employed and the average span of control.

Correct Answer
verified

One problem with departmentalization is that it discourages coordination through informal communication.

Correct Answer
verified

A team-based organizational structure has

Correct Answer
verified

Formal hierarchy is the least time-consuming coordinating mechanism where employees work in nonroutine and ambiguous situations.

Correct Answer
verified

One of the defining characteristics of a functional organizational structure is that it

Correct Answer
verified

Exam 13: Designing Organizational Structures

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Correct AnswerverifiedMatrix structures have a number of limit...View AnswerShow Answer

Which of the following is NOT a feature of team-based organizations?

Correct AnswerverifiedShow Answer

Division of labour leads to increased job specialization.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Many of the best-performing production plants are able to widen their span of control by:

Correct AnswerverifiedShow Answer

A network structure

Correct AnswerverifiedShow Answer

Most employees at Quokka Systems are organized into project teams. Employees report to the project leader, but they also report to a leader responsible for their functional specialization (such as engineering or marketing) . Quokka Systems likely has a:

Correct AnswerverifiedShow Answer

Employees who are assignedroles are expected to communicate and share information with coworkers in other work units.

Correct AnswerverifiedShow Answer

When companies delayer the organizational hierarchy, they run the risk of increasing managerial workloads and stress.

Correct AnswerverifiedShow Answer

Which coordinating mechanism is typically most important among people working in hospital surgical operations?

Correct AnswerverifiedShow Answer

In a simple structure there exists a complex hierarchy.

Correct AnswerverifiedShow Answer

All of the following describe potential problems associated with a functional structure, EXCEPT:

Correct AnswerverifiedShow Answer

The two fundamental requirements of all organizational structures are divisionalization and decentralization.

Correct AnswerverifiedShow Answer

A narrower span of control is necessary when employees perform novel or complex tasks.

Correct AnswerverifiedShow Answer

The number of layers in an organization's hierarchy depends on the number of people employed and the average span of control.

Correct AnswerverifiedShow Answer

One problem with departmentalization is that it discourages coordination through informal communication.

Correct AnswerverifiedShow Answer

A team-based organizational structure has

Correct AnswerverifiedShow Answer

Formal hierarchy is the least time-consuming coordinating mechanism where employees work in nonroutine and ambiguous situations.

Correct AnswerverifiedShow Answer

One of the defining characteristics of a functional organizational structure is that it

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Matrix structures have a number of limit...
View Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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