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Which types of teams are especially prevalent and helpful in healthcare organizations that have employees working in non-overlapping shifts?


A) Virtual team
B) Cross-functional team
C) Self-managed team
D) Problem-solving team

E) A) and B)
F) None of the above

Correct Answer

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The purpose and function of a team is delineated in their:


A) Committee
B) Meeting
C) Agenda
D) Charter

E) A) and B)
F) B) and C)

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Collaboration does the following:


A) Decreases synergy
B) Decreases cost-effectiveness
C) Conflicts with team development
D) Increases quality of care

E) None of the above
F) A) and B)

Correct Answer

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D

Membership on a team should not be influenced by a person's:


A) Position in the organization
B) Education
C) Age
D) Diligence

E) None of the above
F) A) and B)

Correct Answer

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Which of the following could be a cause of a team's progress being stalled?


A) Consensus
B) Group think
C) Open communication
D) Storming

E) A) and B)
F) All of the above

Correct Answer

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Which trend is not contributing to the current revolutionary transformation of the healthcare industry?


A) Demand for healthcare increasing
B) Baby Boomer cohort aging
C) Health plans shifting from government payers to employee sponsorship
D) The need for clinical and administrative teams

E) All of the above
F) C) and D)

Correct Answer

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During which phase may a team not produce discernible results but will be actively learning?


A) Forming
B) Storming
C) Norming
D) Performing

E) B) and C)
F) C) and D)

Correct Answer

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The team deliverables (outcomes of the team's work) should be:


A) Subjective
B) Nontransparent
C) Vague
D) Measurable

E) All of the above
F) B) and D)

Correct Answer

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It is important that the team leader does not define the scope of the team's efforts and allows the team membership to do so.

A) True
B) False

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Research has demonstrated that teams were significantly more satisfied with their meetings if they had:


A) More meetings
B) Longer meetings
C) More functional interaction
D) An agenda

E) B) and C)
F) A) and B)

Correct Answer

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Healthcare entities may develop several teams, perhaps even hundreds of teams.

A) True
B) False

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True

Teams routinely form of their own volition.

A) True
B) False

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Team members may have to defer their personal goals to focus on the larger mission of the group.

A) True
B) False

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True

A team charter should not include:


A) Time of meetings
B) Team name
C) Team purpose
D) Goals and objectives

E) A) and D)
F) All of the above

Correct Answer

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Teams can be considered "living beings."

A) True
B) False

Correct Answer

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