Question 1

The administrative assistant has failed to maintain the recall system for the past month. Which is likely to occur?

Accepted Answer

A)   There is evidence of decreased productivity.
B)   Patients will not mind.
C)   There will be more time to work on incomplete projects.D) A) and B)
E) A) and C) A

Question 2

Disadvantages of using a telephone recare system include all except which of the following?

Accepted Answer

A)   May not get an answer
B)   May disturb the person called
C)   May be a practice builder
D)   Administrative assistant may be responsible for this systemE) None of the above
F) All of the above C

Question 3

Which of the following statements is not true about a recall system?

Accepted Answer

A)   It is the lifeline of the dental practice.
B)   It is used solely for preventive recall.
C)   It can be used for follow-up endodontic treatment.
D)   It can be used to determine a child's eruption pattern.E) C) and D)
F) All of the above

Question 4

All of the following are examples of how to keep patients informed of the dental procedures the dental office offers except:

Accepted Answer

A)   newsletters.
B)   before and after photographs.
C)   telephone calls.
D)   brochures.E) B) and D)
F) All of the above

Question 5

A recall system involves only making appointments for teeth cleaning.

Accepted Answer

A) True 
 B)False

Question 6

The dental office staff must inform the patient he will be removed from the system if he has not been in the office for a period of years.

Accepted Answer

A) True 
 B)False  True

Question 7

Which recare system has the patient scheduling appointments before they leave the office?

Accepted Answer

A)   Advanced appointment system
B)   Telephone recare system
C)   Mail system
D)   E-mail systemE) A) and D)
F) None of the above

Exam 12: Recall Systems

The administrative assistant has failed to maintain the recall system for the past month. Which is likely to occur?

Correct Answer
verified
A

Disadvantages of using a telephone recare system include all except which of the following?

Correct Answer
verified
C

Which of the following statements is not true about a recall system?

Correct Answer
verified

All of the following are examples of how to keep patients informed of the dental procedures the dental office offers except:

Correct Answer
verified

A recall system involves only making appointments for teeth cleaning.

Correct Answer
verified

The dental office staff must inform the patient he will be removed from the system if he has not been in the office for a period of years.

Correct Answer
verified
True

Which recare system has the patient scheduling appointments before they leave the office?

Correct Answer
verified

Exam 12: Recall Systems

The administrative assistant has failed to maintain the recall system for the past month. Which is likely to occur?

Correct AnswerverifiedA

Disadvantages of using a telephone recare system include all except which of the following?

Correct AnswerverifiedC

Which of the following statements is not true about a recall system?

Correct AnswerverifiedShow Answer

All of the following are examples of how to keep patients informed of the dental procedures the dental office offers except:

Correct AnswerverifiedShow Answer

A recall system involves only making appointments for teeth cleaning.

Correct AnswerverifiedShow Answer

The dental office staff must inform the patient he will be removed from the system if he has not been in the office for a period of years.

Correct AnswerverifiedTrue

Which recare system has the patient scheduling appointments before they leave the office?

Correct AnswerverifiedShow Answer

Correct Answer
verified
A

Correct Answer
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C

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
True

Correct Answer
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