Question 1

The final phase of the 3-x-3 writing process focuses on

Accepted Answer

A)  revising.
B)  proofreading.
C)  evaluating.
D)  all of these tasks.E) All of the above
F) A) and B)

Question 2

Expressions such as pursuant to your request, in receipt of, and under separate cover are stale expressions that other writers have used over the years. These expressions are known as ____________________ business phrases.

Accepted Answer

The answer of Expressions such as pursuant to your request,...

Question 3

Which of the following sentences does not contain any buried verbs?

Accepted Answer

A)  The health care industry is dependent on a highly trained staff.
B)  The task force reached a conclusion that the company should go public.
C)  In some parts of the world, business is not conducted over meals.
D)  We have made plans to create a reduction in our operating expenses.E) C) and D)
F) B) and D)

Question 4

Which of the following statements about Phase 3 of the writing process is most accurate?

Accepted Answer

A)  A significant amount of a writer's time should be spent in this phase.
B)  Expert writers can expect to get their documents correct on the first try.
C)  Do not attempt to revise as you write; revision must always take place at the end.
D)  The first version of a document is usually satisfactory for most business messages.E) A) and D)
F) A) and C)

Question 5

____________________ expressions such as at this point in time and due to the fact that are wordy phrases that may be better expressed in single words.

Accepted Answer

The answer of ____________________ expressions such as at this point...

Question 6

Phase 3 of the 3-x-3 writing process begins with doing which of the following?

Accepted Answer

A)  Evaluating your document to determine whether it achieves its purpose 
B)  Deciding how to organize the message 
C)  Composing the first draft 
D)  Editing the message to improve content and sentence structureE) A) and B)
F) All of the above

Question 7

Allan is writing instructions for filing an employee grievance. He should use a bulleted list because the order of steps in the process is important.

Accepted Answer

A) True 
 B)False

Question 8

Most experts who have had a lot of practice can prepare a perfect document on the first try.

Accepted Answer

A) True 
 B)False

Question 9

She gave consideration to the proposal demonstrates a common writing problem. It needlessly transforms a(n) ____________________ into a wordy noun expression.

Accepted Answer

The answer of She gave consideration to the proposal demonstrates...

Question 10

You are formatting a business document and want to make the best use of margins. What should you do?

Accepted Answer

A)  Use side margins of 1 to 1.5 inches.
B)  Left-justify your text (make it even at the left margin) .
C)  Use ragged-right margins without justification.
D)  You should do all of these.E) All of the above
F) A) and C)

Question 11

The sentence There are five new items that we will add to our menu next week could be made more concise by eliminating a(n)

Accepted Answer

A)  redundancy.
B)  flabby expression.
C)  opening filler.
D)  long lead-in.E) C) and D)
F) A) and B)

Question 12

There are, there is, and it is are examples of unnecessary opening fillers.

Accepted Answer

A) True 
 B)False

Question 13

During Phase 3 of the 3-x-3 writing process, Donalyn is analyzing her message to make sure it will achieve its purpose. What is Donalyn doing?

Accepted Answer

A)  Proofreading 
B)  Evaluating 
C)  Editing 
D)  AnticipatingE) C) and D)
F) B) and D)

Question 14

Which of the following is free of wordy or trite phrases?

Accepted Answer

A)  It is my personal opinion that we cannot create a reduction in our inventory unless we lower prices.
B)  You may be assured that every effort will be made to ship your order by October 1.
C)  Management has been unable to reach a conclusion regarding contract negotiations with the union.
D)  Although Chinese is the language spoken by the largest number of native speakers in the world, English is considered the language of international business.E) B) and D)
F) C) and D)

Question 15

Routine documents and complex documents are proofread using the same method.

Accepted Answer

A) True 
 B)False

Question 16

____________________ are technical expressions that have become fashionable and often are meant to impress rather than express. These empty words include such expressions as optimize, incentivize, right-size, and paradigm shift.

Accepted Answer

The answer of ____________________ are technical expressions that have become...

Question 17

You have just been given the job to write tweets for your company and to respond to customers' tweets using the Twitter microblogging service. What should you do?

Accepted Answer

A)  Don't worry about trying to make your tweets concise; the most important thing is to get your message across.
B)  Include only main ideas and choose descriptive but short words.
C)  Don't worry about using conventional spelling, grammar, and punctuation; this is not expected in tweets.
D)  You should do all of these.E) C) and D)
F) A) and B)

Question 18

Use phrases such as please do not hesitate to and thank you in advance to make your writing sound businesslike.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following sentences is free of opening fillers, redundancies, and flabby expressions?

Accepted Answer

A)  There are several reasons that we should start using social media to communicate with customers.
B)  Our company should start using social media to communication with customers for several reasons.
C)  Due to the fact that we need to improve communication with customers, our company should start using social media.
D)  It is perfectly clear that our company should start using social media to communicate with customers.E) B) and D)
F) C) and D)

Question 20

The first step of Phase 3 of the 3-x-3 writing process is evaluating the document.

Accepted Answer

A) True 
 B)False

Exam 6: Revising Business Messages

____________________ are technical expressions that have become fashionable and often are meant to impress rather than express. These empty words include such expressions as optimize, incentivize, right-size, and paradigm shift.

Correct AnswerverifiedShow Answer

The first step of Phase 3 of the 3-x-3 writing process is evaluating the document.

Correct AnswerverifiedShow Answer

Expressions such as pursuant to your request, in receipt of, and under separate cover are stale expressions that other writers have used over the years. These expressions are known as ____________________ business phrases.

Correct AnswerverifiedShow Answer

The final phase of the 3-x-3 writing process focuses on

Correct AnswerverifiedShow Answer

Routine documents and complex documents are proofread using the same method.

Correct AnswerverifiedShow Answer

Allan is writing instructions for filing an employee grievance. He should use a bulleted list because the order of steps in the process is important.

Correct AnswerverifiedShow Answer

The sentence There are five new items that we will add to our menu next week could be made more concise by eliminating a(n)

Correct AnswerverifiedShow Answer

Phase 3 of the 3-x-3 writing process begins with doing which of the following?

Correct AnswerverifiedShow Answer

Which of the following is free of wordy or trite phrases?

Correct AnswerverifiedShow Answer

Use phrases such as please do not hesitate to and thank you in advance to make your writing sound businesslike.

Correct AnswerverifiedShow Answer

Which of the following sentences is free of opening fillers, redundancies, and flabby expressions?

Correct AnswerverifiedShow Answer

During Phase 3 of the 3-x-3 writing process, Donalyn is analyzing her message to make sure it will achieve its purpose. What is Donalyn doing?

Correct AnswerverifiedShow Answer

Which of the following sentences does not contain any buried verbs?

Correct AnswerverifiedShow Answer

Most experts who have had a lot of practice can prepare a perfect document on the first try.

Correct AnswerverifiedShow Answer

You are formatting a business document and want to make the best use of margins. What should you do?

Correct AnswerverifiedShow Answer

____________________ expressions such as at this point in time and due to the fact that are wordy phrases that may be better expressed in single words.

Correct AnswerverifiedShow Answer

There are, there is, and it is are examples of unnecessary opening fillers.

Correct AnswerverifiedShow Answer

She gave consideration to the proposal demonstrates a common writing problem. It needlessly transforms a(n) ____________________ into a wordy noun expression.

Correct AnswerverifiedShow Answer

Which of the following statements about Phase 3 of the writing process is most accurate?

Correct AnswerverifiedShow Answer

You have just been given the job to write tweets for your company and to respond to customers' tweets using the Twitter microblogging service. What should you do?

Correct AnswerverifiedShow Answer

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