Question 1

If you were a prisoner, a maximum-security prison would be which of the following types of organizations from your point of view?

Accepted Answer

A)   a normative organization
B)   a coercive organization
C)   a utilitarian organization
D)   a voluntary organizationE) B) and D)
F) B) and C)

Question 2

Secondary groups are more likely than primary groups to be goal-oriented.

Accepted Answer

A) True 
 B)False

Question 3

The chapter-opening story of the McDonald's organization explains

Accepted Answer

A)   that "fast food" is really not served very efficiently.
B)   that the McDonald's idea never caught on abroad.
C)   why so many small businesses do not succeed.
D)   that the guiding principles of McDonald's have come to dominate our social life.E) A) and B)
F) A) and C)

Question 4

Solomon Asch's research, in which subjects were asked to match lines, showed

Accepted Answer

A)   people seek out friends with whom they tend to agree.
B)   people defined as "leaders" have great power over their subjects.
C)   people tend to see most things differently.
D)   group membership has the power to generate conformity.E) None of the above
F) All of the above

Question 5

According to Deborah Tannen, what traits make up a "female advantage"?

Accepted Answer

A)   placing greater emphasis on policy
B)   placing greater emphasis on communication
C)   rigid leadership structures
D)   compartmentalizationE) A) and D)
F) B) and C)

Question 6

Irving Janis demonstrated how discussion always improves decision making in a social group.

Accepted Answer

A) True 
 B)False

Question 7

Max Weber argued that formal organizations were efficient, but he cautioned that they can have harmful effects on people. What is the danger?

Accepted Answer

A)   Organizations create social inequality.
B)   Organizations create conflict among workers.
C)   Organizations create alienation.
D)   Organizations create conformity.E) A) and B)
F) C) and D)

Question 8

Expressive leadership emphasizes the completion of tasks.

Accepted Answer

A) True 
 B)False

Question 9

Oligarchy refers to the rule of the many by the few.

Accepted Answer

A) True 
 B)False

Question 10

The "McDonaldization of society" thesis echoes Weber's belief that rational systems are efficient but dehumanizing.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following statements is consistent with the findings of Solomon Asch?

Accepted Answer

A)   Many people are willing to compromise their own judgment to avoid being seen as different by others.
B)   Many people have weak self-images and seek social approval.
C)   Ordinary people are often not truthful to people who are in power.
D)   People with strong conviction can overcome social pressure.E) B) and D)
F) All of the above

Question 12

Rosabeth Moss Kanter's research shows that clear rules, firmly and uniformly applied, increase a business organization's profitability.

Accepted Answer

A) True 
 B)False

Question 13

What is Robert Merton's term for a preoccupation with rules and regulations to the point of keeping an organization from accomplishing its goals?

Accepted Answer

A)   bureaucratic ritualism
B)   bureaucratic alienation
C)   bureaucratic innovation
D)   bureaucratic inertiaE) A) and C)
F) A) and D)

Question 14

The tendency of bureaucratic organizations to perpetuate themselves is referred to as "bureaucratic alienation."

Accepted Answer

A) True 
 B)False

Question 15

Samuel Stouffer's study of soldier morale during World War II led to what conclusion?

Accepted Answer

A)   The greater the chances of getting ahead, the happier people are.
B)   Happiness is a matter of personal values and standards.
C)   Whatever their situation in absolute terms, people evaluate themselves by making comparisons to others in specific reference groups.
D)   The less chance for promotion, the higher soldiers' morale.E) C) and D)
F) A) and B)

Question 16

Which concept refers to a social group with only two members?

Accepted Answer

A)   a primary group
B)   a dyad
C)   a triad
D)   a bondE) C) and D)
F) A) and D)

Question 17

Which type of leader encourages everyone in a group to have a say in what happens?

Accepted Answer

A)   authoritarian leader
B)   democratic leader
C)   laissez-faire leader
D)   expressive leaderE) B) and D)
F) C) and D)

Question 18

Today's business organizations make greater use of competitive work teams.

Accepted Answer

A) True 
 B)False

Question 19

During the last fifty years, Japanese formal organizations have differed from those in Canada by being

Accepted Answer

A)   less efficient.
B)   less profitable.
C)   more collective in their orientation.
D)   more hierarchical.E) C) and D)
F) A) and D)

Question 20

Explain the "opposing trends" that are shaping the future of organizations in Canada. Why are workers in some large organizations rewarded for developing their creativity and imagination, whereas those in other organizations are prevented from doing anything other than what they are told?

Accepted Answer

The opposing trends shaping the future o...

Exam 7: Groups and Organizations

What is Robert Merton's term for a preoccupation with rules and regulations to the point of keeping an organization from accomplishing its goals?

Correct AnswerverifiedShow Answer

Explain the "opposing trends" that are shaping the future of organizations in Canada. Why are workers in some large organizations rewarded for developing their creativity and imagination, whereas those in other organizations are prevented from doing anything other than what they are told?

Correct AnswerAnswered by ExamLex AIThe opposing trends shaping the future o...View AnswerShow Answer

During the last fifty years, Japanese formal organizations have differed from those in Canada by being

Correct AnswerverifiedShow Answer

Today's business organizations make greater use of competitive work teams.

Correct AnswerverifiedShow Answer

The chapter-opening story of the McDonald's organization explains

Correct AnswerverifiedShow Answer

Expressive leadership emphasizes the completion of tasks.

Correct AnswerverifiedShow Answer

Which concept refers to a social group with only two members?

Correct AnswerverifiedShow Answer

Which type of leader encourages everyone in a group to have a say in what happens?

Correct AnswerverifiedShow Answer

Samuel Stouffer's study of soldier morale during World War II led to what conclusion?

Correct AnswerverifiedShow Answer

Irving Janis demonstrated how discussion always improves decision making in a social group.

Correct AnswerverifiedShow Answer

Oligarchy refers to the rule of the many by the few.

Correct AnswerverifiedShow Answer

The tendency of bureaucratic organizations to perpetuate themselves is referred to as "bureaucratic alienation."

Correct AnswerverifiedShow Answer

Rosabeth Moss Kanter's research shows that clear rules, firmly and uniformly applied, increase a business organization's profitability.

Correct AnswerverifiedShow Answer

Secondary groups are more likely than primary groups to be goal-oriented.

Correct AnswerverifiedShow Answer

If you were a prisoner, a maximum-security prison would be which of the following types of organizations from your point of view?

Correct AnswerverifiedShow Answer

According to Deborah Tannen, what traits make up a "female advantage"?

Correct AnswerverifiedShow Answer

Solomon Asch's research, in which subjects were asked to match lines, showed

Correct AnswerverifiedShow Answer

Max Weber argued that formal organizations were efficient, but he cautioned that they can have harmful effects on people. What is the danger?

Correct AnswerverifiedShow Answer

Which of the following statements is consistent with the findings of Solomon Asch?

Correct AnswerverifiedShow Answer

The "McDonaldization of society" thesis echoes Weber's belief that rational systems are efficient but dehumanizing.

Correct AnswerverifiedShow Answer

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