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Maria is known to bully her coworkers by verbally abusing and screaming at them when they don't do as she says. In the context of workplace deviance, this is an example of _____.


A) production deviance
B) property deviance
C) political deviance
D) personal aggression

E) All of the above
F) None of the above

Correct Answer

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In the context of workplace deviance, unlike personal aggression, employee shrinkage:


A) solely affects the intangible assets of a company.
B) deals with hostile behavior toward coworkers.
C) hurts the quality and quantity of work produced.
D) deals with worker theft of company merchandise.

E) A) and C)
F) A) and B)

Correct Answer

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Emerald Inc. is a manufacturer of cosmetics that focuses on delivering high-quality products to its customers. As Emerald is aware of the side effects of parabens on skin and hair, it uses organic preservatives in its cosmetic products. All the cosmetic products that it manufactures are free of parabens. In this way, the company ensures that the usage of its products does not cause allergy to any of its customers. Which of the following social responsiveness strategies is Emerald using in this scenario?


A) A proactive strategy
B) A reactive strategy
C) A defensive strategy
D) An accommodative strategy

E) A) and B)
F) B) and C)

Correct Answer

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Kate, a school teacher, strongly believes that children never tell the truth if they are not afraid of the consequences of lying. In the context of Kohlberg's stages of moral development, Kate is at the _____ of moral development in this scenario.


A) preconventional level
B) postconventional level
C) conventional level
D) unconventional level

E) B) and C)
F) A) and D)

Correct Answer

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Javien Inc., a large building and development company, refused to merge with Ivereil Corp. as Ivereil had numerous lawsuits filed against it. This scenario illustrates that Javien fulfilled its _____.


A) discretionary responsibility
B) legal responsibility
C) ethical responsibility
D) economic responsibility

E) A) and C)
F) C) and D)

Correct Answer

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The workers of ToxoPro Labs, a chemical manufacturing company, are exposed to toxic and hazardous working conditions. Last year, one of its workers died on the job. Nevertheless, the company took a long time to acknowledge any responsibility for the accidents occurring on the job and chose to only compensate the families of the affected workers when they sued the company. Which of the following social responsiveness strategies is the company using?


A) A reactive strategy
B) A defensive strategy
C) A proactive strategy
D) An accommodative strategy

E) All of the above
F) None of the above

Correct Answer

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Carrying out discretionary responsibilities is mandatory for every organization.

A) True
B) False

Correct Answer

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Ethics training becomes more credible when top managers teach the initial ethics classes to their subordinates who in turn teach their subordinates.

A) True
B) False

Correct Answer

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Which of the following is an argument put forth by economist Milton Friedman?


A) A law represents the minimal moral standards of society, so an individual should never take any action that violates the law.
B) It is unethical for companies to take any action that is not in an organization's long-term self-interest.
C) It is socially irresponsible for companies to divert time, money, and attention from maximizing profits to social causes and charitable organizations.
D) An individual's ethical decision is based on his or her level of moral development.

E) C) and D)
F) A) and C)

Correct Answer

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When Rubberstamp Productions, previously a small-time production house, grew in size, the first thing its chief executive officer (CEO) did was to establish a set of guidelines that detailed all the principles, standards, and procedures to be followed in the company's line of business. The CEO set specific standards on topics ranging from treatment of coworkers to protecting the environment to maintenance of financial records. This scenario illustrates that the CEO developed a _____.


A) database of employee records
B) code of ethics
C) performance appraisal document
D) cognitive map

E) B) and C)
F) A) and C)

Correct Answer

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The principle of distributive justice is designed to protect the poor, the uneducated, and the unemployed.

A) True
B) False

Correct Answer

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Benjamin steals lunch from his coworkers and shouts and throws tantrums when confronted about this. In the context of workplace deviance, this is an example of _____.


A) production deviance
B) property deviance
C) political deviance
D) personal aggression

E) All of the above
F) A) and B)

Correct Answer

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In a basic model of ethical decision making, after a problem has been identified, the next step is to _____.


A) diagnose the situation
B) identify the constituents
C) analyze the available options
D) develop alternative solutions

E) B) and C)
F) B) and D)

Correct Answer

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According to the _____, the only social responsibility that businesses have is to maximize profits.


A) economic model
B) stakeholder model
C) shareholder model
D) accounting model

E) All of the above
F) B) and D)

Correct Answer

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_____ is a business's obligation to pursue policies, make decisions, and take actions that benefit society.


A) Social loafing
B) Social responsibility
C) Social networking
D) Social engineering

E) C) and D)
F) All of the above

Correct Answer

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Jason, a police officer, strongly believes in justice and does not accept bribes from others. According to Kohlberg's stages of moral development, Jason is operating at the _____.


A) preconventional level of moral development
B) postconventional level of moral development
C) conventional level of moral development
D) unconventional level of moral development

E) A) and C)
F) All of the above

Correct Answer

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When the new phone launched by ImogenCell received several negative reviews from its customers about the excessive heating of its phones' batteries, ImogenCell apologized for the inconvenience and offered new phone batteries to solve the heating issue. However, these batteries had to be bought by the customers at an exorbitant price. This is an example of a(n) _____.


A) proactive strategy
B) comprehensive strategy
C) reactive strategy
D) accommodative strategy

E) B) and D)
F) None of the above

Correct Answer

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A(n) _____ is a social responsiveness strategy in which a company does less than society expects.


A) discretionary strategy
B) reactive strategy
C) proactive strategy
D) accommodative strategy

E) None of the above
F) A) and B)

Correct Answer

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Peter's friends are going to a party that serves alcohol, but Peter refuses to go because he is 15 years old and is below the legal drinking age in his country. Peter knows that he will not get caught but strongly feels that it is important to not do something that is illegal. In the context of Kohlberg's stages of moral development, Peter is at the _____ of moral development in this scenario.


A) punishment and obedience stage
B) law and order stage
C) instrumental exchange stage
D) "good boy, nice girl" stage

E) A) and B)
F) B) and C)

Correct Answer

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Jenny is always the last one to enter the workplace and the first one to leave. She has an eight-hour shift at work but only does six hours of work every day. In the context of workplace deviance, this is an example of _____.


A) production deviance
B) property deviance
C) political deviance
D) personal aggression

E) All of the above
F) None of the above

Correct Answer

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