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At Cuppamher, a paper carton manufacturing company, only the factory workers who meet their daily targets are eligible for the monthly bonuses that are disbursed along with their salaries. In the context of reinforcement theory of motivation, which of the following intermittent reinforcement schedules does this scenario best illustrate?


A) A fixed interval reinforcement schedule
B) A fixed ratio reinforcement schedule
C) A variable interval reinforcement schedule
D) A variable ratio reinforcement schedule

E) A) and B)
F) A) and C)

Correct Answer

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Edwin has been working as a commissioning editor in a publishing firm for the past two years. To reward him for his excellent performance, the company promotes him to the position of head editor. This scenario best illustrates a(n) _____.


A) monetary reward
B) extrinsic reward
C) natural reward
D) actualization reward

E) A) and B)
F) A) and C)

Correct Answer

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In the context of motivation, _____ is concerned with the choices that people make about how long they will put forth effort in their jobs before reducing or eliminating those efforts.


A) initiation of effort
B) persistence of effort
C) direction of effort
D) termination of effort

E) All of the above
F) B) and C)

Correct Answer

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In the context of expectancy theory,__________is the perceived relationship between performance and rewards.


A) valence
B) instrumentality
C) reinforcement
D) efficacy

E) All of the above
F) A) and D)

Correct Answer

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Although Chad, an accountant at a supply chain management company, worked overtime this week, he readily agreed to his supervisor's request to work for five more hours during the weekend. This is because Chad likes to cooperate with his superiors. In the context of McClelland's Learned Needs Theory, Chad is most likely motivated by the need for _____.


A) achievement
B) affiliation
C) power
D) relatedness

E) C) and D)
F) All of the above

Correct Answer

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In the context of equity theory, pay, fringe benefits, status symbols, and job titles and assignments are examples of _____.


A) outcomes
B) referents
C) inputs
D) valences

E) C) and D)
F) None of the above

Correct Answer

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Gordon, a bookings coordinator at a leading television channel, has been effectively supporting the work of the post-production personnel in the company. He believes that his efforts would make him eligible for promotion next year. Which of the following theories of motivation does this scenario best illustrate?


A) McClelland's Learned Needs Theory
B) Equity theory
C) Alderfer's ERG Theory
D) Expectancy theory

E) None of the above
F) B) and D)

Correct Answer

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When people perceive that they have been underrewarded, they tend to


A) experience anger or frustration.
B) experience guilt.
C) focus on integrating deep-level diversity differences.
D) exhibit high tolerance.

E) A) and D)
F) B) and C)

Correct Answer

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In industrial psychology, which of the following equations best represents job performance?


A) Job Performance = Instrumentality/(Expectancy × Valence)
B) Job Performance = Motivation/(Ability × Effort)
C) Job Performance = Instrumentality × Expectancy × Valence
D) Job Performance = Motivation × Ability × Situational Constraints

E) A) and B)
F) A) and C)

Correct Answer

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When the employees of a company feel that rewards are fairly allocated, it illustrates _____.


A) distributive justice
B) procedural justice
C) restorative justice
D) retributive justice

E) B) and C)
F) None of the above

Correct Answer

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Miguel is a fashion designer at an apparel company. Despite his seniority in the company, his salary is lower than that of the entry-level fashion designers in the company. Because of this, he is looking for another job. Which of the following theories of motivation does this scenario best illustrate?


A) Expectancy theory
B) Alderfer's ERG Theory
C) Equity theory
D) McClelland's Learned Needs Theory

E) A) and B)
F) B) and D)

Correct Answer

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The engineers at Westbloc Inc. who failed to complete their tasks on time were asked to work on weekends without additional pay. Which of the following theories of motivation does this scenario best illustrate?


A) Reinforcement theory
B) Equity theory
C) Alderfer's ERG Theory
D) McClelland's Learned Needs Theory

E) None of the above
F) A) and B)

Correct Answer

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Which of the following steps can managers take to use equity theory to motivate employees?


A) Keeping inputs and outcomes constant
B) Reducing outcomes
C) Reducing inputs
D) Fixing a referent as constant

E) A) and D)
F) A) and B)

Correct Answer

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Which of the following is a basic component of equity theory?


A) Valences
B) Referents
C) Situational constraints
D) Goal specificity

E) A) and B)
F) None of the above

Correct Answer

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Employees who perceive layoff procedures to be fair tend to continue to support and trust their employers.

A) True
B) False

Correct Answer

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As part of his job, Keith was asked to relocate to a country far away from his home country. He has been feeling lonely ever since. As he is unable to adjust with the local language, people, and food, he requests his supervisor to transfer him back to his home country. In the context of Maslow's Hierarchy of Needs, this scenario best illustrates Keith's _____.


A) belongingness needs
B) physiological needs
C) esteem needs
D) safety needs

E) All of the above
F) A) and B)

Correct Answer

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Melissa, a lawyer by profession, was considered one of the best singers in her previous company. After she switched jobs, she registered for all music-related activities in her new company so that her talent could be recognized in the new company as well. In the context of Maslow's Hierarchy of Needs, this scenario best illustrates Melissa's _____.


A) belongingness needs
B) physiological needs
C) esteem needs
D) safety needs

E) None of the above
F) A) and B)

Correct Answer

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Which of the following defines motivation?


A) It is the abundance or shortage of critical organizational resources in an organization's external environment.
B) It is the attractiveness or desirability of a reward or outcome.
C) It is the set of forces that initiates, directs, and makes people persist in their efforts to accomplish a goal.
D) It is the examination of one's own conscious thoughts and feelings.

E) All of the above
F) None of the above

Correct Answer

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With fixed interval reinforcement schedules, consequences follow a behavior only after a fixed time has elapsed.

A) True
B) False

Correct Answer

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Jude, a salesman, received a bonus of $1,000 from his employer for meeting his quarterly sales target. This scenario best illustrates a(n) _____.


A) extrinsic reward
B) esteem reward
C) natural reward
D) actualization reward

E) A) and B)
F) None of the above

Correct Answer

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