Question 1

Matching
Match each item with a statement below.
- controls the drive activity light on the front panel that lights up when any SATA or IDE device is in use

Accepted Answer

A)   Power SW
B)   front panel header
C)   Power LED +/-
D)   HDD LED
E)   spacerF)  Reset SWG)  ESD strapH)  ZIF connectorI)  service manualJ)  expansion slotK) B) and F)
L) E) and F)

Question 2

Matching
Match each item with a statement below.
- a type of connector that must be lifted up in order to be disconnected

Accepted Answer

A)   Power SW
B)   front panel header
C)   Power LED +/-
D)   HDD LED
E)   spacerF)  Reset SWG)  ESD strapH)  ZIF connectorI)  service manualJ)  expansion slotK) A) and B)
L) D) and F)

Question 3

List and describe three front panel connectors you will likely see going from the front panel to the motherboard.

Accepted Answer

Power SW. Controls power to the motherbo...

Question 4

Which statement is true regarding the installation of the motherboard and connecting power?

Accepted Answer

A)   there are typically three screw sets that hold the motherboard to the case
B)   you can use an adapter to convert two 6-pin connectors to a PCIe connector
C)   the P1 connector is used for PCIe devices
D)   a 4-pin power cord supplies supplemental power to the processorE) B) and D)
F) B) and C)

Question 5

What is the second step in opening the case of a working computer?

Accepted Answer

A)   press and hold down the power button for a moment
B)   back up important data
C)   power down the system and unplug it
D)   open the case coverE) B) and C)
F) C) and D)

Question 6

What two devices in a computer should be considered "black boxes", and should never be opened, due to risks involving charged capacitors?

Accepted Answer

A)   monitor
B)   power supply
C)   hard drive
D)   video cardE) A) and B)
F) None of the above

Question 7

What should be done after reassembling a laptop, but before installing the battery or AC adapter?

Accepted Answer

A)   Press the power button to drain any electricity in the system
B)   Attack ESD strap alligator clip to a different grounding source
C)   Gently shake the laptop to ensure nothing is loose inside of the case
D)   Remove the keyboard so that you can test proper voltage on the motherboard once the battery and/or AC adapter are reconnected.E) B) and D)
F) C) and D)

Question 8

When handling motherboards, cards, or drives, which statement is NOT accurate?

Accepted Answer

A)   You should not touch chips on the device
B)   You should not hold expansion cards by the edges
C)   You should not touch any soldered components on a card
D)   You should not touch edge connectorsE) C) and D)
F) A) and B)

Question 9

What are round plastic or metal pegs that separate the motherboard from the bottom of the case known as?

Accepted Answer

A)   header
B)   standoff
C)   insulator
D)   elevatorE) A) and D)
F) A) and C)

Question 10

Matching
Match each item with a statement below.
- you clip it to the side of the computer case to dissipate any charge between you and the computer

Accepted Answer

A)   Power SW
B)   front panel header
C)   Power LED +/-
D)   HDD LED
E)   spacerF)  Reset SWG)  ESD strapH)  ZIF connectorI)  service manualJ)  expansion slotK) F) and I)
L) A) and H)

Question 11

Matching
Match each item with a statement below.
- keeps the motherboard from touching the case

Accepted Answer

A)   Power SW
B)   front panel header
C)   Power LED +/-
D)   HDD LED
E)   spacerF)  Reset SWG)  ESD strapH)  ZIF connectorI)  service manualJ)  expansion slotK) C) and D)
L) A) and I)

Question 12

What is the first step you should perform before working inside the case of a working computer?

Accepted Answer

If you are starting with a working compu...

Question 13

The motherboard sits on elevated screw holes or spacers to keep it from touching the case.

Accepted Answer

A) True 
 B)False

Question 14

When is it okay to touch the inside of a computer that is turned on?

Accepted Answer

A)   When disassembling the computer
B)   When using a multimeter to measure voltage output
C)   When reassembling the computer
D)   When a qualified electrician is presentE) None of the above
F) All of the above

Question 15

A system always needs the 4-pin auxiliary power connector, and sometimes needs the P1 connector as well.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements regarding working inside a laptop computer is true?

Accepted Answer

A)   When upgrading a laptop, you should use components that are the same brand as the laptop, or use only recommended components.
B)   If an internal component needs replacing, you should always replace the component rather than disable it.
C)   Repairing a laptop is always more cost effective than buying a new one.
D)   The LCD screen of a laptop is never considered to be a field replaceable unit.E) C) and D)
F) All of the above

Question 17

What type of connector is not typically found on the front panel header?

Accepted Answer

A)   Power SW
B)   HDD LED
C)   SATA controller
D)   Power LED+E) B) and D)
F) B) and C)

Question 18

Most manufacturers or retailers of laptops offer a warranty that lasts for at least how long?

Accepted Answer

A)   1 year
B)   2 years
C)   3 years
D)   90 daysE) A) and B)
F) B) and D)

Question 19

Immediately after you unplug the computer from the power outlet, you're safe to begin working inside the case.

Accepted Answer

A) True 
 B)False

Question 20

Which component may be considered a field replaceable unit (FRU) ?

Accepted Answer

A)   LCD screen
B)   power supply
C)   hard drive
D)   All of the aboveE) A) and B)
F) B) and C)

Exam 2: Working Inside Desktops and Laptops

When handling motherboards, cards, or drives, which statement is NOT accurate?

Correct AnswerverifiedShow Answer

Which statement is true regarding the installation of the motherboard and connecting power?

Correct AnswerverifiedShow Answer

When is it okay to touch the inside of a computer that is turned on?

Correct AnswerverifiedShow Answer

Matching Match each item with a statement below. - controls the drive activity light on the front panel that lights up when any SATA or IDE device is in use

Correct AnswerverifiedShow Answer

What is the first step you should perform before working inside the case of a working computer?

Correct AnswerverifiedIf you are starting with a working compu...View AnswerShow Answer

What type of connector is not typically found on the front panel header?

Correct AnswerverifiedShow Answer

List and describe three front panel connectors you will likely see going from the front panel to the motherboard.

Correct AnswerverifiedPower SW. Controls power to the motherbo...View AnswerShow Answer

The motherboard sits on elevated screw holes or spacers to keep it from touching the case.

Correct AnswerverifiedShow Answer

A system always needs the 4-pin auxiliary power connector, and sometimes needs the P1 connector as well.

Correct AnswerverifiedShow Answer

What two devices in a computer should be considered "black boxes", and should never be opened, due to risks involving charged capacitors?

Correct AnswerverifiedShow Answer

Matching Match each item with a statement below. - a type of connector that must be lifted up in order to be disconnected

Correct AnswerverifiedShow Answer

Which of the following statements regarding working inside a laptop computer is true?

Correct AnswerverifiedShow Answer

Matching Match each item with a statement below. - you clip it to the side of the computer case to dissipate any charge between you and the computer

Correct AnswerverifiedShow Answer

What should be done after reassembling a laptop, but before installing the battery or AC adapter?

Correct AnswerverifiedShow Answer

Most manufacturers or retailers of laptops offer a warranty that lasts for at least how long?

Correct AnswerverifiedShow Answer

What are round plastic or metal pegs that separate the motherboard from the bottom of the case known as?

Correct AnswerverifiedShow Answer

Matching Match each item with a statement below. - keeps the motherboard from touching the case

Correct AnswerverifiedShow Answer

Which component may be considered a field replaceable unit (FRU) ?

Correct AnswerverifiedShow Answer

Immediately after you unplug the computer from the power outlet, you're safe to begin working inside the case.

Correct AnswerverifiedShow Answer

What is the second step in opening the case of a working computer?

Correct AnswerverifiedShow Answer

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If you are starting with a working compu...
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Power SW. Controls power to the motherbo...
View Answer

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