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Exam 1: The Training and Development Process

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Question 21

True/False

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Studies consistently conclude that the majority of organizations do not use the ISD model, opting for the more traditional ADDIE training and development model.

A) True
B) False

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Question 22

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Which of the following statements regarding the "1 percent training law" is correct?

A) regardless of size, all companies in Quebec have to contribute to the 1 percent fund
B) information about the participation of employees in training must be documented, and detailed information must be kept on file
C) the law applies only to companies with annual revenues of $1 million or more
D) the law applies only to organizations registered to do business across Canada

E) C) and D)
F) A) and B)

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Question 23

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Which Canadian agency's report concluded that continuous learning and the transfer of knowledge are key factors in fostering creativity and promoting organizational excellence?

One of the reasons for the underinvestment in training and development by Canadian companies is the perception that training, learning, and development expenditures represent a cost rather than an investment.

Which of the following would be considered part of a human resources system?

Development is described as a planned effort to develop employees' knowledge, skills, and abilities to help employees perform better at their current jobs.

What is work-integrated learning and what is its purpose? What can government and organizations do to provide work-integrated learning programs?

What is the term for the process of establishing performance expectations, designing interventions and programs to improve performance, and monitoring the success of interventions and programs?

If an organization wants employees to be more likely to participate in training, what should it focus on?

When applying the ISD model of training and development, the process often begins with the identification of a concern.

Identify and briefly describe the three steps in the instructional systems design (ISD) model. Why is it important that organizations apply these three steps when contemplating launching training programs?

Identify and briefly describe three organizational benefits of training and development, providing an example for each.

Quebec is the only province in Canada to have mandatory training laws for companies with net profits greater than $1 million.

The main goal of the Edmonton Police Service's mental health program was to improve interactions between police officers and mentally ill individuals. This is clearly an example of a training initiative, NOT a development program.

You are a training specialist working for the Edmonton Police Service. Your boss asks you to develop evaluation criteria for the "mental health training program." Using the Edmonton Police Service vignette in the textbook, what would you likely use as criteria for evaluating the program?

Which of the following statements is congruent with the notion of SMART goals?

Company ABC decides to provide selected employees with cultural sensitivity training as it contemplates opening an office in Shanghai, China. This is a clear example of strategic training.

SMART goals are goals that are specific, measurable, attainable, realistic, and have a time frame.

Several studies cited in the textbook appear to link training efforts by organizations and several important organizational outcomes. Which statement is congruent with conclusions in these studies?

According to data provided in the textbook, which province in Canada has a law that requires employers to invest in training and development?