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____ describe the similarities among potential customers within a market segment and explain the differences among people in different market segments.


A) Market segmentation variables
B) Market segment profiles
C) Segmentation grids
D) Market differentiation indexes
E) Market concentrations

F) All of the above
G) D) and E)

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The undifferentiated targeting strategy for finding a target market will likely not be successful if


A) product positioning is needed.
B) the firm defines the total market as its target market.
C) people within the market have heterogeneous needs.
D) people within the market have homogeneous needs.
E) the firm is capable of developing a single marketing mix that satisfies all people's needs.

F) A) and B)
G) B) and E)

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Demographic variables such as income and occupation, as well as how people spend their time and the importance of things in their surroundings, are all factors considered in ____ segmentation.


A) psychographic
B) social class
C) lifestyle
D) personality
E) family life cycle

F) A) and C)
G) C) and E)

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Which of the following is not true with regard to company sales potential for a market segment?


A) The magnitude of industry-wide marketing activities has a direct impact on the company's sales potential.
B) The magnitude of industry-wide marketing activities has an indirect but definite impact on the company's sales potential.
C) The market potential places an absolute limit on the size of the company's sales potential.
D) The intensity and effectiveness of a company's marketing activities relative to competitors' activities affect the size of the company's sales potential.
E) If a company spends twice as much as any of its competitors on marketing efforts, and if each dollar spent is more effective in generating sales, the firm's sales potential will be high relative to competitors'.

F) C) and E)
G) A) and D)

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Kathryn wants to open up a clothing store. The target market she selects will largely determine the type of product she sells. She has performed research and come up with three market segments that she thinks could be profitable: formal wear for special events, stylish but high-end clothes for consumers who use clothing as a status symbol, and casual clothing for those whose main concern is comfort. Kathryn has used sales estimates, competitive assessments, and cost estimates to determine the potential profitability of each segment. What is Kathryn's next step in the process?


A) Determine which segmentation variables to use
B) Develop market segment profiles
C) Develop sales forecasts
D) Select specific target markets
E) Evaluate relevant market segments

F) A) and D)
G) A) and E)

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Which of the following is not a factor cited in the text that affects the strategy for selecting a target market?


A) Target market characteristics
B) Product attributes
C) Organizational resources
D) Organizational objectives
E) Organizational structure

F) A) and B)
G) All of the above

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The first step in the target market selection process is


A) determining which segmentation variables to use.
B) selecting specific target markets.
C) identifying an appropriate targeting strategy.
D) evaluating relevant market segments.
E) developing market segment profiles.

F) A) and C)
G) B) and E)

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A company sales forecast is the amount of a product that a company expects to sell during a specific time period at a specified level of marketing activities.

A) True
B) False

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Lifestyle is a product-related variable.

A) True
B) False

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Identify the four major categories of segmentation of variables for consumer products, and give three examples of each.

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A marketer that uses segmentation to rea...

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After an organization has determined which of the many segmentation variables it will use, the next step in the target market selection process is


A) evaluating each of the relevant market segments.
B) selecting the specific target markets.
C) reviewing the appropriate marketing strategy.
D) analyzing the interaction between segmentation variables.
E) developing market segment profiles.

F) None of the above
G) A) and D)

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Surveys are sometimes used to forecast sales.

A) True
B) False

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A market segment profile provides customers with an understanding of how a business can use its capabilities.

A) True
B) False

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When evaluating market segments, assessment of competitors is important because


A) it is difficult to segment a market when it has multiple competitors.
B) an absence of competitors usually creates difficulties in accurately measuring segment sales potential.
C) sales estimates may cause a segment to appear to be lucrative, but there may be several competitors that together have a large share of that segment.
D) a competitive analysis may lead to confusion as to who are the key competitors.
E) competition is generally not a major problem as long as a marketer is aware of it.

F) B) and E)
G) A) and D)

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Alps Ski Co is looking for new markets for both its brick and mortar retail stores and its catalog division. Alps Ski Co would most likely use a(n) ______ base for market segmentation of its stores and a(n) ______ base for market segmentation of its catalog division.


A) behavioristic; geographic
B) geographic; demographic
C) demographic; psychographic
D) environmental; demographic
E) geographic; behavioristic

F) C) and D)
G) B) and D)

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Miss Moo produces a line of milk products that are lactose-free. The milk comes in pint, quart, and half-gallon cartons, as well as 18-ounce glass bottles. Miss Moo sells its pint cartons to school systems, its quart and half-gallon cartons to grocery stores, and its glass bottles to vending machine operators. Miss Moo appears to use a(n) _____ strategy in marketing its product to a target market that is likely to be _______.


A) undifferentiated; homogeneous
B) undifferentiated; heterogeneous
C) differentiated; homogeneous
D) differentiated; heterogeneous
E) concentrated; heterogeneous

F) None of the above
G) B) and D)

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Market segment profiles help determine the most desirable segment or segments in relation to the firm's strengths, weaknesses, objectives, and resources.

A) True
B) False

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You have just been promoted to vice president of marketing for your firm. Unlike your predecessor, you believe the firm can increase its sales in a market by focusing on more than one segment of the market. You recognize to do this means your firm will incur higher production costs. Based on this information, which of the following targeting strategies are you advocating?


A) A concentrated targeting strategy
B) An undifferentiated targeting strategy
C) A broad-based targeting strategy
D) A differentiated targeting strategy
E) A heterogeneous targeting strategy

F) A) and E)
G) A) and B)

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Which of the following is not a requirement or characteristic of a market?


A) The ability to purchase a product
B) A large number of people or organizations
C) The authority to buy a product
D) The willingness to use buying power
E) The need for a specific product in a specific product category

F) All of the above
G) C) and D)

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A competitive assessment may reveal that a market segment that initially seemed attractive may not be worth pursuing.

A) True
B) False

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