Question 1

Directly organized analytical reports generally identify a problem, announce a recommendation immediately, explain more fully the benefits of the recommendation, and then explain the pros and cons of the recommendation.

Accepted Answer

A) True 
 B)False

Question 2

Numerical data from questionnaires and interviews are usually summarized and simplified in ____________________.

Accepted Answer

The answer of Numerical data from questionnaires and interviews are...

Question 3

Informational reports should be organized using which of the following patterns?

Accepted Answer

A)   Introduction/problem, facts/findings, conclusions/recommendations, discussion/analysis
B)   Introduction/problem, conclusions/recommendations, facts/findings, discussion/analysis
C)   Introduction/background, facts/findings, summary/conclusion
D)   Summary/conclusion, introduction/background, facts/findingsE) A) and D)
F) B) and D)

Question 4

The direct pattern of organization is appropriate for reports whose audience

Accepted Answer

A)   is eager to learn the results quickly.
B)   needs to be educated about the report subject.
C)   requires persuasion to agree with the report's conclusions and recommendations.
D)   has no prior knowledge about the subject of the report.E) A) and B)
F) A) and C)

Question 5

Chad has noticed that employees working in offices with windows have lower absentee rates.This correlation proves that offices with natural light are healthier for employees.

Accepted Answer

A) True 
 B)False

Question 6

Shane conducted research about ways to recruit high-quality job applicants and has developed a list of possible techniques.He has ranked these techniques and will present them in a report listed from most important reason to least important.What organizational method is Shane using?

Accepted Answer

A)   Time
B)   Importance
C)   Component
D)   ConventionE) A) and B)
F) A) and C)

Question 7

The range for daily sales for the week, $89,000, $75,000, $98,000, $66,000, and $99,000 is

Accepted Answer

A)   $33,000
B)   $85,400
C)   $427,000
D)   $89,000E) All of the above
F) B) and C)

Question 8

Informational and analytical reports differ mainly in that informational reports emphasize facts while analytical reports emphasize reasoning and conclusions.

Accepted Answer

A) True 
 B)False

Question 9

Transitional expressions such as furthermore, consequently, however, for example, and to conclude help report readers see the logical flow of ideas in a report.

Accepted Answer

A) True 
 B)False

Question 10

Claire will be including large amounts of data in a business report she is writing and wants to ensure that the data are meaningful to her readers.What should she do?

Accepted Answer

A)   Write the problem statement
B)   Ask for help on a social networking site
C)   Organize the data into tables
D)   Omit the data from her report to avoid confusing her readersE) All of the above
F) A) and C)

Question 11

Rochelle is writing a report in which she will recommend a new procedure for processing customer returns.This is an example of an analytical report.

Accepted Answer

A) True 
 B)False

Question 12

Leslie should use importance to organize an annual sales report covering the Medical Instruments Division, Computer Supplies Division, and Consumer Products Division.

Accepted Answer

A) True 
 B)False

Question 13

Sabrina is preparing headings for a report she is writing.What is the best advice you can give her as she creates her headings?

Accepted Answer

A)   Include end punctuation in all headings for clarity.
B)   Underline all headings.
C)   Include at least one heading per report page.
D)   Sabrina should do all of these.E) None of the above
F) B) and D)

Question 14

The value that occurs most frequently in a group of figures is the ____________________.

Accepted Answer

The answer of The value that occurs most frequently in...

Question 15

Progress and interim reports

Accepted Answer

A)   discuss the day-to-day operations of a company.
B)   describe the status of continuing projects.
C)   provide conclusions based on the data provided.
D)   explain the benefits of a recommendation.E) A) and B)
F) A) and C)

Question 16

Ashley attended a professional conference and must submit a report to her boss.She should arrange her conference report chronologically and include details about every aspect of the conference.

Accepted Answer

A) True 
 B)False

Question 17

You are responsible for recording the minutes of an important committee meeting.The best way to organize these minutes is by

Accepted Answer

A)   importance.
B)   time.
C)   convention.
D)   criteria.E) A) and C)
F) A) and B)

Question 18

Use an informal, conversational writing style for most informational reports unless the audience expects a more formal tone.

Accepted Answer

A) True 
 B)False

Question 19

Ricardo is writing a short report to let his client know the status of the client's project.Ricardo is writing a progress report.

Accepted Answer

A) True 
 B)False

Question 20

What is the primary difference between informational and analytical reports?

Accepted Answer

A)   Informational reports are prepared for internal audiences, and analytical reports are prepared for external audiences.
B)   Informational reports emphasize facts, and analytical reports emphasize reasoning and conclusions.
C)   Informational reports are always organized directly, and analytical reports are always organized indirectly.
D)   All of these choices are differences between informational and analytical reports.E) None of the above
F) C) and D)

Exam 12: Informal Business Reports

Informational and analytical reports differ mainly in that informational reports emphasize facts while analytical reports emphasize reasoning and conclusions.

Correct AnswerverifiedShow Answer

Leslie should use importance to organize an annual sales report covering the Medical Instruments Division, Computer Supplies Division, and Consumer Products Division.

Correct AnswerverifiedShow Answer

The direct pattern of organization is appropriate for reports whose audience

Correct AnswerverifiedShow Answer

Ashley attended a professional conference and must submit a report to her boss.She should arrange her conference report chronologically and include details about every aspect of the conference.

Correct AnswerverifiedShow Answer

Rochelle is writing a report in which she will recommend a new procedure for processing customer returns.This is an example of an analytical report.

Correct AnswerverifiedShow Answer

Numerical data from questionnaires and interviews are usually summarized and simplified in ____________________.

Correct AnswerverifiedShow Answer

Informational reports should be organized using which of the following patterns?

Correct AnswerverifiedShow Answer

Ricardo is writing a short report to let his client know the status of the client's project.Ricardo is writing a progress report.

Correct AnswerverifiedShow Answer

You are responsible for recording the minutes of an important committee meeting.The best way to organize these minutes is by

Correct AnswerverifiedShow Answer

Chad has noticed that employees working in offices with windows have lower absentee rates.This correlation proves that offices with natural light are healthier for employees.

Correct AnswerverifiedShow Answer

What is the primary difference between informational and analytical reports?

Correct AnswerverifiedShow Answer

Claire will be including large amounts of data in a business report she is writing and wants to ensure that the data are meaningful to her readers.What should she do?

Correct AnswerverifiedShow Answer

Use an informal, conversational writing style for most informational reports unless the audience expects a more formal tone.

Correct AnswerverifiedShow Answer

Transitional expressions such as furthermore, consequently, however, for example, and to conclude help report readers see the logical flow of ideas in a report.

Correct AnswerverifiedShow Answer

The range for daily sales for the week, $89,000, $75,000, $98,000, $66,000, and $99,000 is

Correct AnswerverifiedShow Answer

Shane conducted research about ways to recruit high-quality job applicants and has developed a list of possible techniques.He has ranked these techniques and will present them in a report listed from most important reason to least important.What organizational method is Shane using?

Correct AnswerverifiedShow Answer

Sabrina is preparing headings for a report she is writing.What is the best advice you can give her as she creates her headings?

Correct AnswerverifiedShow Answer

Progress and interim reports

Correct AnswerverifiedShow Answer

Directly organized analytical reports generally identify a problem, announce a recommendation immediately, explain more fully the benefits of the recommendation, and then explain the pros and cons of the recommendation.

Correct AnswerverifiedShow Answer

The value that occurs most frequently in a group of figures is the ____________________.

Correct AnswerverifiedShow Answer

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