Question 1

Which of the following is true of an action plan for training?

Accepted Answer

A)  It is a graphic representation of the stages in training.
B)  It is a verbal agreement that emphasizes the goals of training.
C)  It is a written document that ensures training transfers to the job.
D)  It is a verbal agreement among trainers on the training methods to be used.
E)  It is a personal statement made by an employee on his goals for training.F) A) and B)
G) All of the above

Question 2

A work-study training method that uses both on-the-job training and classroom training is called _____.

Accepted Answer

A)  apprenticeship
B)  case-study learning
C)  virtual-reality training
D)  internship
E)  hands-on trainingF) B) and E)
G) A) and B)

Question 3

Simulations is an example of hands-on learning.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is the first stage in the training design process?

Accepted Answer

A)  Ensuring employees' readiness for training
B)  Conducting a needs assessment
C)  Selecting training methods
D)  Creating a learning environment
E)  Evaluating training programsF) B) and E)
G) D) and E)

Question 5

Which of the following is an example of effective onboarding?

Accepted Answer

A)  Encouraging employees to avoid asking questions
B)  Refraining from providing relocation assistance
C)  Avoiding debasing new employees
D)  Avoiding learning from informal sources such as company culture
E)  Avoiding informal interactions between new and current employeesF) B) and E)
G) C) and D)

Question 6

While evaluating training programs, affective outcomes are most appropriate for measuring _____.

Accepted Answer

A)  acquisition of knowledge
B)  behavior skills
C)  company payoffs
D)  motivation
E)  economic value of trainingF) A) and B)
G) A) and C)

Question 7

Which of the following is true about the use of audiovisual training?

Accepted Answer

A)  The users have very little control over the presentation.
B)  It is hard for trainers to customize the sessions to match trainees' expertise.
C)  Learners are subject to inconsistent presentation through audiovisual training.
D)  It offers too much content for the trainees to learn from.
E)  Possibility of distraction caused by humor or music is minimal.F) B) and E)
G) None of the above

Question 8

The last step in an effective onboarding process is _____.

Accepted Answer

A)  clarification
B)  compliance
C)  clearance
D)  connection
E)  cultureF) A) and C)
G) D) and E)

Question 9

Which of the following is the last step in a return on investment (ROI) analysis?

Accepted Answer

A)  Determining the training costs
B)  Calculating the total savings
C)  Identifying the outcomes
D)  Dividing benefits by costs
E)  Placing a value on the outcomesF) A) and D)
G) C) and D)

Question 10

The first stage in the training design process involves ensuring that the employees are ready for training.

Accepted Answer

A) True 
 B)False

Question 11

If an organization decides to take a strategic initiative of enhancing innovation and creativity, which of the following is likely to be an implication for the organization's training practices?

Accepted Answer

A)  Ensuring that employees have product knowledge
B)  Ensuring that employees understand their roles
C)  Dedicating physical space to encourage teamwork
D)  Ensuring that employees have opportunities to develop
E)  Training local workforce in company cultureF) A) and E)
G) A) and D)

Question 12

A disadvantage of distance learning is the high travel costs incurred during training.

Accepted Answer

A) True 
 B)False

Question 13

Tacit knowledge refers to knowledge that is well documented and easily transferred from person to person.

Accepted Answer

A) True 
 B)False

Question 14

Which type of analysis is usually conducted first when performing a needs assessment in a training process?

Accepted Answer

A)  Task analysis
B)  Organizational analysis
C)  Person analysis
D)  High-leverage analysis
E)  Market analysisF) B) and D)
G) All of the above

Question 15

While evaluating training programs, return on investment can be used to measure _____.

Accepted Answer

A)  acquisition of knowledge
B)  company payoffs
C)  economic value of training
D)  reaction to program
E)  employees' skillsF) A) and B)
G) D) and E)

Question 16

Which of the following is true of apprenticeship?

Accepted Answer

A)  It focuses exclusively on on-the-job training.
B)  Apprenticeship programs cannot be sponsored by companies cooperating with a union.
C)  It requires a certain number of hours of classroom instruction to qualify as a registered program.
D)  The majority of apprenticeship programs are for managerial positions.
E)  Unlike interns, apprentices cannot earn until the period of apprenticeship is complete.F) A) and D)
G) C) and D)

Question 17

Training refers to a planned effort by a company to facilitate learning of job-related competencies, knowledge, skills, and behaviors by employees.

Accepted Answer

A) True 
 B)False

Question 18

The last step in task analysis is to:

Accepted Answer

A)  develop a list of tasks performed on the job.
B)  validate the tasks that are to be performed on the job.
C)  identify the jobs to be analyzed.
D)  identify the working conditions required for the tasks.
E)  confirm the tasks that are to be performed on the job.F) B) and E)
G) A) and D)

Question 19

Pairing up expatriates and their family with an employee from the host country is likely to occur in the _____.

Accepted Answer

A)  predeparture phase
B)  onshore phase
C)  on-site phase
D)  repatriation phase
E)  returning-home phaseF) A) and B)
G) None of the above

Question 20

Phil, a management trainer at Flint Inc., designs a training program that focuses on capturing insights and information from knowledgeable employees. Through this program, Phil is taking the strategic initiative to _____.

Accepted Answer

A)  improve customer service
B)  improve employee engagement
C)  enhance innovation and creativity
D)  grow in the global market
E)  increase job retentionF) C) and E)
G) B) and E)

Exam 7: Training

If an organization decides to take a strategic initiative of enhancing innovation and creativity, which of the following is likely to be an implication for the organization's training practices?

Correct AnswerverifiedShow Answer

The last step in an effective onboarding process is _____.

Correct AnswerverifiedShow Answer

While evaluating training programs, affective outcomes are most appropriate for measuring _____.

Correct AnswerverifiedShow Answer

Tacit knowledge refers to knowledge that is well documented and easily transferred from person to person.

Correct AnswerverifiedShow Answer

Which of the following is true of an action plan for training?

Correct AnswerverifiedShow Answer

A disadvantage of distance learning is the high travel costs incurred during training.

Correct AnswerverifiedShow Answer

Which type of analysis is usually conducted first when performing a needs assessment in a training process?

Correct AnswerverifiedShow Answer

While evaluating training programs, return on investment can be used to measure _____.

Correct AnswerverifiedShow Answer

Simulations is an example of hands-on learning.

Correct AnswerverifiedShow Answer

Training refers to a planned effort by a company to facilitate learning of job-related competencies, knowledge, skills, and behaviors by employees.

Correct AnswerverifiedShow Answer

Which of the following is true of apprenticeship?

Correct AnswerverifiedShow Answer

A work-study training method that uses both on-the-job training and classroom training is called _____.

Correct AnswerverifiedShow Answer

Which of the following is the first stage in the training design process?

Correct AnswerverifiedShow Answer

The first stage in the training design process involves ensuring that the employees are ready for training.

Correct AnswerverifiedShow Answer

Phil, a management trainer at Flint Inc., designs a training program that focuses on capturing insights and information from knowledgeable employees. Through this program, Phil is taking the strategic initiative to _____.

Correct AnswerverifiedShow Answer

Which of the following is the last step in a return on investment (ROI) analysis?

Correct AnswerverifiedShow Answer

The last step in task analysis is to:

Correct AnswerverifiedShow Answer

Which of the following is an example of effective onboarding?

Correct AnswerverifiedShow Answer

Which of the following is true about the use of audiovisual training?

Correct AnswerverifiedShow Answer

Pairing up expatriates and their family with an employee from the host country is likely to occur in the _____.

Correct AnswerverifiedShow Answer

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