Question 1

Legal environmental intelligence includes:

Accepted Answer

A)   Patterns of aggressive growth versus static maintenance.
B)   Analysis of local, state, national, and international politics.
C)   Considerations of patents, copyrights, or trademarks.
D)   Information regarding costs, prices, and international trade.E) A) and B)
F) None of the above

Question 2

Contemporary issue management:

Accepted Answer

A)   Is a linear process.
B)   Was useful in the 9170s, but not today.
C)   Is used by all government agencies.
D)   Is an art, not a science.E) A) and B)
F) C) and D)

Question 3

Environmental intelligence is the acquisition of information gained from analyzing the multiple environments affecting organizations.

Accepted Answer

A) True 
 B)False

Question 4

The "graying" of the population is an example of:

Accepted Answer

A)   Customer environment.
B)   Competitor environment.
C)   Economic environment.
D)   Social environment.E) A) and C)
F) B) and D)

Question 5

Proactive companies are:

Accepted Answer

A)   Much less likely to be blindsided by crises and negative surprises.
B)   Much more likely to be blindsided by crises and negative surprises.
C)   Just as likely to be blindsided by crises and negative surprises.
D)   Much more likely to be forced to defend itself in a lawsuit brought by a stakeholder.E) A) and C)
F) B) and C)

Question 6

Stakeholder engagement is:

Accepted Answer

A)   Any issue that is of mutual concern to an organization and one or more of its stakeholders.
B)   Competitive intelligence being collected ethically and systematically.
C)   The process of ongoing relationship building between a business and its stakeholders.
D)   The acquisition of information gained from analyzing the multiple environments.E) A) and B)
F) A) and C)

Question 7

Legal environment includes the structure, processes, and actions of government at the local, state, national, and international levels.

Accepted Answer

A) True 
 B)False  False

Question 8

Once an issue has been identified, its implications must be:

Accepted Answer

A)   Acted upon.
B)   Analyzed.
C)   Segmented.
D)   DeletedE) A) and B)
F) B) and C)

Question 9

The emergence of a public issue indicates that:

Accepted Answer

A)   A gap has developed between what stakeholders expect and what an organization is actually doing.
B)   Technology is forcing ethics and business strategy closer together.
C)   Consumers are unaware of how an organization's actions affect them.
D)   All of the above.E) B) and D)
F) All of the above

Question 10

Corporations working collaboratively with other businesses and concerned persons and organizations is an example of:

Accepted Answer

A)   Stakeholder networks.
B)   Stakeholder motivation.
C)   Stakeholder systems.
D)   Stakeholder dialogue.E) B) and C)
F) All of the above

Question 11

Because the public issues that garner the most public attention change over time, sometimes emerging with surprising suddenness, companies do not waste time tracking them.

Accepted Answer

A) True 
 B)False

Question 12

Understanding and responding to changing societal expectations a business necessity.

Accepted Answer

A) True 
 B)False

Question 13

According to management scholar Karl Albrecht, scanning to acquire environmental intelligence should focus on:

Accepted Answer

A)   Eight strategic radar screens.
B)   Six management templates.
C)   Eight process improvement models.
D)   Six ethical decision indicators.E) A) and D)
F) B) and D) A

Question 14

Engaging interactively with stakeholders carries a number of potential benefits. Discuss.

Accepted Answer

Engaging interactively with stakeholders...

Question 15

A public issue exists when there is agreement between the stakeholders' expectations of what an institution should do and the actual performance of those businesses.

Accepted Answer

A) True 
 B)False

Question 16

What are the various stages of the business-stakeholder relationship?

Accepted Answer

The business-stakeholder relationship go...

Question 17

For stakeholder engagement to occur, both the business and the stakeholder must be motivated to work with one another to solve the problem.

Accepted Answer

A) True 
 B)False

Question 18

Firms that believe they can make decisions unilaterally, without taking into consideration their impact on others are:

Accepted Answer

A)   Interactive companies.
B)   Proactive companies.
C)   Reactive companies.
D)   Inactive companies.E) C) and D)
F) B) and D)

Question 19

An effective way to learn what issues are important to people outside of the organization is through:

Accepted Answer

A)   Building ongoing, positive relationships with stakeholders.
B)   Conducting public opinion polls.
C)   Hiring individuals from outside the company for available positions rather than promoting from within the organization.
D)   All of the above.E) A) and B)
F) All of the above A

Question 20

Identifying the issue in the issue management process involves anticipating emerging issues.

Accepted Answer

A) True 
 B)False

Exam 2: Managing Public Issues and Stakeholder Relationships

Legal environmental intelligence includes:

Correct AnswerverifiedShow Answer

Contemporary issue management:

Correct AnswerverifiedShow Answer

Environmental intelligence is the acquisition of information gained from analyzing the multiple environments affecting organizations.

Correct AnswerverifiedShow Answer

The "graying" of the population is an example of:

Correct AnswerverifiedShow Answer

Proactive companies are:

Correct AnswerverifiedShow Answer

Stakeholder engagement is:

Correct AnswerverifiedShow Answer

Legal environment includes the structure, processes, and actions of government at the local, state, national, and international levels.

Correct AnswerverifiedFalse

Once an issue has been identified, its implications must be:

Correct AnswerverifiedShow Answer

The emergence of a public issue indicates that:

Correct AnswerverifiedShow Answer

Corporations working collaboratively with other businesses and concerned persons and organizations is an example of:

Correct AnswerverifiedShow Answer

Because the public issues that garner the most public attention change over time, sometimes emerging with surprising suddenness, companies do not waste time tracking them.

Correct AnswerverifiedShow Answer

Understanding and responding to changing societal expectations a business necessity.

Correct AnswerverifiedShow Answer

According to management scholar Karl Albrecht, scanning to acquire environmental intelligence should focus on:

Correct AnswerverifiedA

Engaging interactively with stakeholders carries a number of potential benefits. Discuss.

Correct AnswerAnswered by ExamLex AIEngaging interactively with stakeholders...View AnswerShow Answer

A public issue exists when there is agreement between the stakeholders' expectations of what an institution should do and the actual performance of those businesses.

Correct AnswerverifiedShow Answer

What are the various stages of the business-stakeholder relationship?

Correct AnswerAnswered by ExamLex AIThe business-stakeholder relationship go...View AnswerShow Answer

For stakeholder engagement to occur, both the business and the stakeholder must be motivated to work with one another to solve the problem.

Correct AnswerverifiedShow Answer

Firms that believe they can make decisions unilaterally, without taking into consideration their impact on others are:

Correct AnswerverifiedShow Answer

An effective way to learn what issues are important to people outside of the organization is through:

Correct AnswerverifiedA

Identifying the issue in the issue management process involves anticipating emerging issues.

Correct AnswerverifiedShow Answer

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False

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A

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Answered by ExamLex AI
Engaging interactively with stakeholders...
View Answer

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Answered by ExamLex AI
The business-stakeholder relationship go...
View Answer

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A

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