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Which extended ERP component collects information used throughout an organization, organizes it, and applies analytical tools to assist managers with decisions?


A) Business intelligence
B) Ebusiness
C) Customer relationship management
D) Supply chain management

E) A) and D)
F) B) and C)

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When a user enters or updates information in one ERP module, it is immediately and automatically updated throughout the entire system.

A) True
B) False

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SCM, CRM, and ERP are all extended ERP components.

A) True
B) False

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Which of the following is an extended ERP component?


A) Business intelligence
B) Ebusiness
C) Customer relationship management
D) All of these

E) None of the above
F) All of the above

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What is the business-to-business (B2B) online purchase and sale of supplies and services?


A) Software customization
B) Data integration
C) Elogistics
D) Eprocurement

E) None of the above
F) All of the above

Correct Answer

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Accounting and finance ERP components manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.

A) True
B) False

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What is key for business process support that spans functional areas and legacy systems?


A) Software customization
B) Data integration
C) Elogistics
D) Eprocurement

E) B) and C)
F) None of the above

Correct Answer

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Which of the following occurs when everyone involved in sourcing, producing, and delivering the company's product works with the same information?


A) Redundancies are eliminated.
B) The amount of time wasted is reduced.
C) Misinformation is removed.
D) All of these.

E) B) and C)
F) All of the above

Correct Answer

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Which application's primary business benefits include forecasting, planning, purchasing, material management, warehousing, inventory, and distribution?


A) CRM
B) SCM
C) ERP
D) All of these

E) C) and D)
F) A) and B)

Correct Answer

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Which activities do production and materials management components perform?


A) Track employee information including payroll, benefits, compensation, and performance assessment and assume responsibility for compliance with the legal requirements of multiple jurisdictions and tax authorities.
B) Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control.
C) Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.
D) None of these

E) A) and D)
F) A) and C)

Correct Answer

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What are the primary business benefits of an ERP system?


A) Sales forecasts, sales strategies, and marketing campaigns.
B) Market demand, resource and capacity constraints, and real-time scheduling.
C) Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution.
D) All of these.

E) All of the above
F) None of the above

Correct Answer

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