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Briefly explain the concepts of a glass wall and a glass ceiling.

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The concept of a glass wall is that invi...

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Unfortunately, companies that foster a diverse workforce increases turnover, absenteeism, and the risk of lawsuits.

A) True
B) False

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____ is defined as all the ways in which people differ.


A) Multiplicity
B) Diversity
C) Seniority
D) Culture
E) Variation

F) None of the above
G) A) and D)

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The belief that your group and subculture is not as good as other groups and subcultures is ethnocentrism.

A) True
B) False

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Geographic location and religious beliefs are included in the inclusive dimension of diversity.

A) True
B) False

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Which of the following group of women is expected to grow the most in employment from 2006 to 2016?


A) Hispanic
B) African American
C) White
D) Asian
E) Native American

F) C) and D)
G) D) and E)

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Phlex Plastic has a very strong set of corporate values. In fact, Phlex has been known to discourage the emergence of alternative values. Phlex is most likely


A) a diverse organization.
B) an organization that encourages pluralism.
C) a monoculture.
D) geocentric.
E) minority-owned organization.

F) B) and C)
G) A) and E)

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____ reflects the belief that one's own group is superior to other groups.


A) Ethnorelativism
B) Ethnocentrism
C) Pluralism
D) Geocentricism
E) Regiocentrism.

F) A) and E)
G) B) and D)

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Most organizations make conscious effort to shift from pluralism perspective to one of monoculture.

A) True
B) False

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All of the following are traditional dimensions of diversity EXCEPT


A) age.
B) sexual orientation.
C) religious beliefs.
D) physical ability.
E) all of these are primary dimensions of diversity.

F) A) and B)
G) C) and D)

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In 2006, PepsiCo appointed its first female CEO.

A) True
B) False

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Research has shown that network groups


A) create divisions in the workplace
B) are bad experiences for minority employees
C) help retain minority employees
D) reduce creativity by being homongeneous
E) none of these

F) All of the above
G) B) and E)

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At Ernst & Young, ____ percent of senior leadership is still male.


A) 98 percent
B) 92 percent
C) 85 percent
D) 80 percent
E) 77 percent

F) B) and D)
G) B) and E)

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Women make up less than 16 percent of all Fortune 500 executives. This could be due to


A) barriers to entry.
B) affirmative action.
C) equal opportunity.
D) the glass wall.
E) the glass ceiling.

F) B) and E)
G) C) and D)

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Sexual harassment in the workplace is a violation of Title VII of the 1964 Civil Rights Act

A) True
B) False

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____ means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized while the potential disadvantages are minimized.


A) Managing diversity
B) Maxi-Min approach
C) Managing differentiation
D) Advantageous approach
E) Maximum benefit approach

F) B) and D)
G) All of the above

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Which of the following prohibits discrimination on the basis of race, color, religion, national origin, and sex?


A) Age Discrimination in Employment Act
B) Title VII of the Civil Rights Act of 1964
C) Equal Pay Act of 1963
D) Americans with Disabilities Act
E) Title VIII of the Civil Rights Act Amendment of 1972

F) A) and E)
G) All of the above

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Trouser's Inc. top management is exclusively made up of older white males. Trouser's promotes from within and top management is most comfortable with individuals who are similar to them. Women and minorities at this company who wish to be promoted are likely to experience


A) cultural diversity.
B) the glass ceiling effect.
C) rapid promotion and advancement.
D) ethnorelativism.
E) all of these.

F) A) and C)
G) A) and B)

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In 1970, Joseph Searles became the first African American member of the New York Stock Exchange.

A) True
B) False

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Which of the following is not a dividend of workplace diversity?


A) Reduced costs associated with high turnover, absenteeism, and lawsuits.
B) Increased understanding of the marketplace.
C) Better use of employee talent.
D) Increased costs associated with high turnover, absenteeism, and lawsuits.
E) Enhanced quality of team problem solving.

F) C) and D)
G) B) and D)

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