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Which of the following is the most important trait that an effective collaborator should have?


A) avoiding unpopular ideas
B) persuasive presentation skills
C) giving and receiving critical feedback
D) previous experience as a collaborator

E) A) and B)
F) A) and C)

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C

Determining the best mix of products that a company should sell is an example of an unstructured decision.

A) True
B) False

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Which of the following statements is true of managing tasks?


A) When a single person is made responsible for accomplishing a task, it means that he/she should do the task.
B) No benefit will come from the task list unless every task has a date by which it is to be completed.
C) Accountability and follow-up are seldom required for task management.
D) For team members to utilize a task list effectively, they need to keep it confidential.

E) B) and C)
F) All of the above

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Are most strategic decisions unstructured? Give an example of an unstructured strategic decision.

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Yes, most strategic decisions are unstru...

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Collaboration tools that provide workflow control manage the activities in a process pre-defined by the group.

A) True
B) False

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An organization uses a formula to compute the reorder quantity of an item in inventory. This is an example of a(n) ________ decision process.


A) structured
B) unstructured
C) managerial
D) strategic

E) B) and D)
F) None of the above

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Why is version control important for shared content?

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Version control involves one or more of ...

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Which of the following is an example of project data?


A) list of project tasks
B) schedule
C) budget
D) design document

E) A) and B)
F) A) and C)

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Project plan and budget are prepared during the finalizing phase of project management.

A) True
B) False

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A webinar is a tool used to facilitate asynchronous communication.

A) True
B) False

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A project manager has to manage tasks and identify schedule problems during the ________ phase of project management.


A) planning
B) starting
C) doing
D) finalizing

E) A) and C)
F) A) and B)

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C

The facility manager of an insurance company makes decisions on the monthly purchase of office supplies. This is an example of an operational decision.

A) True
B) False

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Which of the following decisions is least likely to involve collaboration?


A) How much of product A should be ordered from vendor B?
B) What products should we include in the new product line?
C) Should our company acquire company A?
D) What type of relationship should the company maintain with company A?

E) B) and D)
F) B) and C)

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Using a file server to exchange documents is superior to using Google Drive.

A) True
B) False

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Define the three levels of decision making with examples.

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Decisions are made at three levels: oper...

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Andrea, the floor supervisor at a call center, calls Bryan, a call attendant, to her office. She reports observing a few critical omissions in his calls, a finding supported by recent employee ratings. Andrea discusses with Bryan a few ways to improve his productivity. Bryan feels that Andrea is overreacting. Which of the following is a valid observation of this scenario?


A) Andrea failed to express an unpopular viewpoint.
B) Bryan needs to learn to receive feedback.
C) The office lacks a communication system.
D) Bryan is self-managing and requires low supervision.

E) B) and C)
F) A) and D)

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One of the procedures of a collaboration project is documenting and reporting progress. This is performed in the ________ phase of the project.


A) starting
B) planning
C) doing
D) scheduling

E) All of the above
F) B) and D)

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Project data and project metadata are subject to iteration and feedback.

A) True
B) False

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True

Collaboration is defined as a group of people ________.


A) coming together to perform tasks that are different
B) working together to achieve a common goal
C) performing independent tasks that are important
D) working without having to critically analyze each other's work

E) None of the above
F) All of the above

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Identify a key difference between managerial decisions and operational decisions.


A) Managerial decisions concern the allocation of resources, whereas operational decisions concern day-to-day activities.
B) Managerial decisions are corporate decisions, whereas operational decisions concern the utilization of resources.
C) Managerial decisions deal with the allocation of resources, whereas operational decisions concern broad-scope, organizational issues.
D) Operational decisions have broad scope, whereas the scope of managerial decisions is limited to day-to-day activities.

E) B) and D)
F) A) and C)

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