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A _____ is a system that provides rewards and usage incentives, typically in exchange for a method that provides a more detailed tracking and recording of consumer activity.


A) sugging report
B) canned report
C) dashboard
D) legacy system
E) loyalty program

F) A) and C)
G) B) and D)

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In database systems, a _____ defines the data that a table can hold.


A) row
B) key
C) record
D) file
E) field

F) All of the above
G) D) and E)

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Wal-Mart supplements its huge data assets with additional data provided by information brokers like Information Resources and ACNielsen.

A) True
B) False

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_____ systems are often used to empower employees to track and record data at nearly every point of customer contact.

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CRM or cus...

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In many organizations, the majority of available data is not exploited to advantage.

A) True
B) False

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Dynamic pricing is considered especially tricky in situations where consumers make repeated purchases and are more likely to remember past prices, and when they have alternative choices.

A) True
B) False

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How has Wal-Mart leveraged information technology to become the world's largest retailer?

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Wal-Mart demonstrates how a physical pro...

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_____ are model building techniques where computers examine many potential solutions to a problem, iteratively modifying various mathematical models, and comparing the mutated models to search for a best alternative.


A) Expert systems
B) Ad hoc reporting tools
C) Iterative mutations
D) Sampled alliterations
E) Genetic algorithms

F) A) and B)
G) A) and C)

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Logistics is the term that describes the extensive use of data, statistical and quantitative analysis, explanatory and predictive models, and fact-based management to drive decisions and actions.

A) True
B) False

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While spreadsheets are popular tools, they cannot effectively be used for "what-if" analysis.

A) True
B) False

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Why do firms need to create separate data repositories for their reporting and analytics work?


A) Most firms store their data assets offsite to insure themselves against the possibility of data damage through natural disasters.
B) Maintaining huge databases can be a cost-sink for most firms.
C) Most organizations need to differentiate data derived in-house and from data aggregators.
D) Running analytics against transactional data can bog down a TPS.
E) Reporting and analytics are two separate functions, each requiring its own separate database specifically formatted to the needs of the management team.

F) B) and C)
G) A) and D)

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Most transactional databases are not set up to be simultaneously accessed for reporting and analysis. As a consequence:


A) navigational databases are being preferred over transactional databases.
B) data is not efficiently transformed into information.
C) firms prefer to outsource data mining operations to third-party firms.
D) analysts must also become transactional specialists.
E) most firms incur additional expenditure to effectively record transactions.

F) None of the above
G) B) and D)

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The open-source project known as ____________ was created to analyze massive amounts of raw information better than traditional, highly structured databases.

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In database terminology, a record represents:


A) a list of data, arranged in columns and rows.
B) all of the data in a given column.
C) a single instance of whatever the table keeps track of.
D) a field or combination of fields used to uniquely identify a file.
E) one or more keys that relate separate tables in a database.

F) A) and B)
G) None of the above

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_____ refer to older information systems that are often incompatible with other systems, technologies, and ways of conducting business.


A) Data aggregator systems
B) Loyalty card systems
C) Legacy systems
D) Transaction systems
E) Mnemonic systems

F) A) and C)
G) All of the above

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Data obtained from outside sources, when combined with a firm's proprietary internal data assets, can give the firm a competitive edge.

A) True
B) False

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Which of the following conditions is essential for data mining to work?


A) The data must be collected from proprietary sources and not from data aggregators.
B) The organization must leverage standard relational databases as opposed to inferior hierarchical and analytical databases.
C) The events in the data should reflect current and future trends.
D) The data mining software must necessarily incorporate ad hoc reporting tools and dashboards.
E) The data should have passed the Diehard suite of stringent tests for randomness.

F) B) and C)
G) B) and D)

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In data warehousing projects, it is not uncommon for spending on consulting and services to cost five times or more than the cost of the technology itself.

A) True
B) False

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_____ are the most common standard for expressing databases, whereby tables (files) are related based on common keys.

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Relational...

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Enterprise software tends to be less integrated and standardized than the prior era of proprietary systems that many firms developed themselves.

A) True
B) False

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