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During the commitment phase of the group socialization process,the key factor that affects commitment,both for the individual and for the team,is the:


A) high costs of including and joining.
B) high rewards of joining and including.
C) alternatives that are available to the individual and the team.
D) sense of trust and respect shared between the two parties.

E) B) and D)
F) None of the above

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People trust others with dilating pupils and withhold trust from others with constricting pupils; moreover,peoples' own pupils mimic changes in their partners' pupils.

A) True
B) False

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Among the characteristics of "ideal members" of teams and relationships the trait of ________ is the most important attribute for all interdependent relationships.


A) stubbornness
B) amicability
C) trustworthiness
D) persistence

E) None of the above
F) A) and B)

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Men and women differ in terms of their attachment style,with women's attachments being primarily collective and men's attachments being strongly relational.

A) True
B) False

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Groups with a weak sense of collective efficacy will:


A) set less challenging goals for themselves.
B) set more challenging goals for themselves.
C) persist in the face of difficulty.
D) be more likely to succeed.

E) All of the above
F) B) and C)

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Which of the following is the best example of social embeddedness?


A) A Vice President of a restaurant chain knows the owner of a brewery from their time in college.They team up and open a restaurant featuring artisanal beers.
B) The manager of operations is introduced to a new employee who went to a highly regarded business school.
C) A business owner signs a contract with a new supplier.
D) Employees within an established team work with a new team member for several weeks.

E) All of the above
F) C) and D)

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A

Shared negative feelings in a group can positively influence task performance when they stem from ________.However,shared negative feelings can hinder performance in a group when they stem from ________.


A) perceptual distance; job involvement
B) social category diversity; informational diversity
C) team structure; process shifts
D) a source outside of the team; a source inside the team

E) B) and D)
F) B) and C)

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If a group believes they can be successful,and takes on a "we can" attitude,this represents:


A) identity fusion.
B) group potency.
C) group superiority complex.
D) group-serving judgments.

E) A) and D)
F) None of the above

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As a newcomer to a group,what is one of the best behaviors to show in order to reduce old-timer resistance and increase acceptance?


A) The newcomer criticizes their workplace.
B) The newcomer distances themselves from their previous group.
C) The newcomer is a temporary employee for the group.
D) The newcomer shows emotions of confidence,shares their opinions,is independent,and pushes the team to do things in different ways.

E) B) and C)
F) A) and B)

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Leaders who are the most likely to be effective at transformational leadership are those who:


A) can accurately recognize diverse emotions.
B) exude negative emotions.
C) control their emotions.
D) are passive and let their team make decisions.

E) B) and D)
F) B) and C)

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Why is emotional intelligence in teams important?


A) Team members with high emotional intelligence are more likely to take up the slack for under-performing team members.
B) It is positively linked to team aggression.
C) Employees with higher emotional intelligence are more effective team members,and have higher job performance.
D) Team members with high emotional intelligence seek confrontational solutions when faced with conflict.

E) C) and D)
F) B) and C)

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Team members bring their individual-level emotional experiences,such as their chronic moods,emotions,and emotional intelligence,to team interactions.The group's affective state that arises from a combination of these components is called group emotion.Of the following reasons,what is the best reason why group emotion serves such an important role in teams?


A) Emotions that are felt and displayed within the group coordinate the group's behaviors and foster group bonds.
B) It defines the group's base pay.
C) It establishes a measuring point for team financial performance.
D) It defines the diversity of the team.

E) B) and D)
F) C) and D)

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Members of a team go through a process called role transition as members of a group.This process involves several phases and transitions.The typical ordering of these phases are:


A) socialization,investigation,resocialization,maintenance,and remembrance.
B) investigation,socialization,maintenance,resocialization,and remembrance.
C) investigation,socialization,remembrance,resocialization,and maintenance.
D) maintenance,socialization,resocialization,investigation,and remembrance.

E) B) and D)
F) A) and C)

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Group cohesion refers to the attraction that group members have to their group and its members.All of the following statements are true about group cohesion EXCEPT:


A) members of cohesive teams sit closer together,and show signs of coordinated patterns of behavior.
B) members of cohesive teams are more likely to participate in team activities and stay on the team.
C) members of cohesive teams have more old-timers as members than members of non-cohesive teams.
D) members of cohesive teams are more productive than members of non-cohesive teams.

E) A) and B)
F) A) and D)

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A team member who has a strong sense of group identity would behave in which of the following ways?


A) The team member openly judges their own group to have lower status than other groups within the company.
B) The team member emotionally distances themselves from their group.
C) The team member feels particularly stressed when their attitudes differ from those of their group members and they avoid attempting to change the behavior of the group.
D) The team member shows emotions of confidence,shares their opinions,thinks independently from their group,and pushes the team to change their behavior and beliefs.

E) A) and C)
F) A) and B)

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The average lifespan of a team is approximately:


A) 6 months.
B) 12 months.
C) 24 months.
D) 36 months.

E) C) and D)
F) A) and D)

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Trust and respect are both important for teams,but they are not the same thing.Trust is the level of esteem a person has for another,whereas respect is the willingness of a person to rely on another person in the absence of monitoring.

A) True
B) False

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Of the following,which is the best example of the concept of retroactive pessimism?


A) The Acme Corporation attributes their team successes to excellent teamwork,while team failures are attributed to external,uncontrollable factors.
B) The Arrow Company has failed on several occasions to secure lucrative contracts from a national retailer.Arrow's competitor received those contracts instead.The team at The Arrow Company has become increasingly pessimistic about their chances for future contract acquisition after every loss.
C) The Bellewood Company team has a strong sense that they can perform successfully,and set more challenging goals for themselves.
D) The Blue Star Company is pessimistic about their business outlook for the coming year.

E) C) and D)
F) A) and B)

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When a team member modifies their behavior to coordinate or synchronize with another team member's behavior,this is called:


A) vicarious affect.
B) emotional contagion.
C) behavioral entrainment.
D) shared emotion.

E) A) and C)
F) A) and B)

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C

Some members,when they believe that they are at risk of exclusion from their group,seek to improve their inclusionary status by engaging in unethical behaviors that benefit the group.

A) True
B) False

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True

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