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Exam 10: Information Systems

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Question 31

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The production department strictly involves itself only with the creation of finished goods that are tangible.

A) True
B) False

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Question 32

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CAD/CAM systems use powerful microcomputers running special programs that integrate the design and manufacturing activities.

A) True
B) False

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Question 33

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In case of an unanticipated union strike, the manager in charge of manufacturing might consult the management information system to determine how it will affect production schedules.

Demand reports do not have to be produced on a regular basis.

The research department identifies, investigates, and develops new products and services.

Money collected from or owed by customers is called:

A(n) _____ support system is designed to be easy to use and allows someone to obtain essential information without extensive training.

These systems are used in managing documents, communicating, and scheduling.

In a GDSS, the _____ is generally the decision maker.

The marketing department identifies, investigates, and develops new products and services.

Top-level managers need information both from within the organization and from outside.

Expert systems capture the knowledge of human experts and store it in a knowledge base.

This typically consists of transactions from the transaction processing system.

Middle-level managers are responsible for the planning and the implementation of long-term goals.

There are three basic decision models used in GDSS: operational, strategic, and financial.

_____ systems help supervisors by generating databases that act as the foundation for other information systems.

Describe the flow of information within an organization and the different levels of information that is required.

This decision model helps middle-level managers control the work of the organization, such as financial planning and sales promotion planning.

Name and describe the four most common types of computer-based information systems.

A typical _____ system can produce income statements and balance sheets.