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Exam 8: Process Management - Lean and Six Sigma in the Supply Chain

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Question 21

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Lean production systems are sometimes referred to as pull systems because demand from customers activates the production actions of the manufacturing facilities.In order for this demand to be communicated to everyone in the supply chain/manufacturing facility a signal must be passed from downstream processing centers to the upstream processing centers.This system of relaying signals is referred to as a:

A) Kanban System
B) Semaphore System
C) Keiretsu Network
D) TQM Network

E) A) and D)
F) B) and D)

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Question 22

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The primary design objective with lean layouts is to reduce wasted movements of workers,customers,and/or work-in-process.

A) True
B) False

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Question 23

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Deming's 14 points actually conflict with many Six Sigma concepts.

Which of the following best describes the five S's?

Lean production emphasizes all of the following EXCEPT:

The Quick Response program,developed in the 1980's,was an offshoot of the following supply chain concept:

Six Sigma is a quality improvement concept developed by IBM.

Which of the following is an example of how lean programs can help to protect the environment?:

A type of card called a kanban is used to signal when a process is out of control in the production process.

Which of the following quality gurus believed that companies should strive for zero defects and that quality was,in a sense,free since quality improvement programs invariably paid for themselves?

Manufacturing cells are often U-shaped to make operator and material movements easier within the cell.

Japanese manufacturing firms sometimes create cooperative coalitions with their suppliers in order to provide the suppliers with a certain degree of financial support.What are these cooperative coalitions called?

Organizations practicing lean production often increase their inventory levels in the long-run in order to create a cushion against variability so that they can investigate and eliminate the weaknesses of their system.

Which of the following is NOT consistent with the lean philosophy?

Control charts makes it very difficult for operators or other workers to plot data and compare performance over time.

When designing a manufacturing or service process,or even during the reengineering of such a process,a Pareto chart would be an essential tool for evaluating the process in terms of its action elements,waiting periods,and process flow.

Efficient Consumer Response was initially developed in the 1990's for the following industry:

Calculate the inventory container size required given the following: Demand rate = 10 parts per hour,Safety stock required = 15% Number of containers = 14,Time to cycle through entire system = 6 hours

Lean thinking is a philosophy incorporating tools which seek to economically optimize:

The following is a term that refers to error- or mistake proofing: