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Explain Geert Hofstede's model.

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Geert Hofstede, for example, has identif...

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Work team diversity promotes creativity and innovation because people with different backgrounds


A) value the benefits of stereotyping.
B) are less tolerant toward diverse styles and approaches.
C) hold different perspectives on issues.
D) are bound to adopt standardized operating methods.
E) facilitate the occurrence of groupthink.

F) A) and E)
G) A) and D)

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_____ are individuals from a country other than the home country or the host country of an overseas subsidiary.


A) Category captains
B) Third-country nationals
C) Parent-country nationals
D) Inpatriates
E) Expatriates

F) B) and D)
G) A) and B)

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The difference between monolithic organizations and pluralistic organizations is that


A) monolithic organizations are much more culturally integrated.
B) pluralistic organizations do not use an affirmative action approach to eliminate discrimination.
C) pluralistic organizations are marked by a complete absence of discrimination and prejudice.
D) pluralistic organizations have a more diverse employee population.
E) monolithic organizations tend to have higher levels of intergroup conflicts.

F) B) and C)
G) C) and D)

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Selene, a new recruit at Yellow Systems Inc., was encouraged to join the Hispanic Help Group HHP) to discuss the challenges and opportunities faced by Hispanics at work. The group helped individuals like Selena, who came from a diverse background, understand the norms, culture, and other employees within the organization. With the help of this group, Selena was able to adjust to the organization more quickly and effectively. Thus, Hispanic Help Group is an example of an)


A) association of whistleblowers.
B) employee support group.
C) focus group.
D) quality circle.
E) cross-functional group.

F) A) and B)
G) A) and C)

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An) _____ organization has a highly diverse employee population and takes steps to involve people from different cultural backgrounds.


A) monolithic
B) pluralistic
C) multicultural
D) ethnocentric
E) parochial

F) D) and E)
G) All of the above

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Reese was offered a promotion in exchange for a date with her supervisor. She was upset as she had no interest in dating him, yet she agreed because she really wanted the promotion. This is an example of


A) social loafing.
B) performance reciprocity.
C) quid pro quo harassment.
D) whistleblowing.
E) sugging.

F) D) and E)
G) None of the above

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Awareness building in diversity training is designed to


A) make managers aware of the problems involved in promoting workplace diversity.
B) impart specific skills to managers.
C) increase recognition of the meaning and importance of valuing diversity.
D) educate employees on ways to improve their interpersonal skills.
E) make managers aware of the need to give members of minority groups low-status jobs.

F) C) and D)
G) D) and E)

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Which of the following is an advantage of managing a diverse workforce?


A) development of standardized operating methods
B) greater chances of groupthink
C) ability to leverage creativity and innovation in problem solving
D) ability to efficiently reap the benefits of the glass ceiling effect
E) increased cohesiveness

F) A) and B)
G) A) and E)

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Integrating diversity into a corporate mission statement, providing adequate funding toward diversity efforts, and establishing corporate positions responsible for the management of diversity programs are all efforts that demonstrate top management's


A) commitment toward managing diversity.
B) attempt to build a monolithic organization.
C) commitment toward reducing corporate governance.
D) failure to address the cultural aspects of integration.
E) determination toward promoting ethnocentrism.

F) B) and E)
G) B) and D)

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Discuss the ways to prevent failed global assignments.

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Ways to pr...

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The similarity between monolithic organizations and pluralistic organizations is that


A) they do not employ people from minority groups.
B) they fully integrate minority group members both formally and informally.
C) minority group members tend to be clustered at certain levels in both these organizations.
D) discrimination and prejudices are nonexistent in these organizations.
E) conflict among groups is very low in these organizations.

F) C) and E)
G) A) and B)

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Which of the following is most likely to help employers in preventing an exodus of talent, and retaining skilled and knowledgeable older workers?


A) emphasizing on physical effort
B) introducing phased retirement programs
C) micromanaging older employees
D) increasing the number of work hours
E) limiting training for older employees

F) All of the above
G) D) and E)

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Even when managers do not themselves engage in _____, if they fail to prevent it or to take appropriate action after receiving legitimate complaints about it, they may still be held liable, along with their companies, if a lawsuit is filed.


A) harassment
B) discrimination
C) discipline practices
D) complaining
E) whistleblowing

F) A) and B)
G) D) and E)

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Which of the following is a defining characteristic of multicultural organizations?


A) They do not employ people from minority groups.
B) They are marked by an absence of prejudice and discrimination.
C) Minority group members tend to be clustered only at certain levels in such organizations.
D) Managers in such organizations focus primarily on employees' visible differences.
E) They are marked by high levels of intergroup conflicts.

F) B) and D)
G) D) and E)

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The difference between pluralistic organizations and multicultural organizations is that pluralistic organizations


A) have much more structural integration.
B) do not use an affirmative action approach.
C) are marked by an absence of discrimination and prejudice.
D) fail to address the cultural aspects of integration.
E) are marked by lower levels of intergroup conflict.

F) A) and E)
G) A) and C)

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The first affirmative action programs were initiated to correct the past exclusion of women and minorities from the business world.

A) True
B) False

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Cohesiveness is very high in the case of a diversified workforce.

A) True
B) False

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Explain the different types of organizations that result from prevailing assumptions about people and cultures. Compare and contrast how minorities are treated in each case.

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A monolithic organization has very littl...

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Permitting older employees to work fewer hours per week as a strategy to attract and retain these experienced people is an effort toward


A) job rotation.
B) social facilitation.
C) phased retirement.
D) downsizing.
E) micromanaging.

F) A) and B)
G) None of the above

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