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Exam 9: Managing Diversity and Inclusion

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Question 31

Multiple Choice

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Higher-level managers who help ensure that high-potential people are introduced to top management and socialized into the norms and values of the organization are typically called:

A) mentors.
B) nepotists.
C) line managers.
D) whistleblowers.
E) free riders.

F) C) and E)
G) A) and B)

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Question 32

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A diverse workforce is more likely to succumb to "groupthink."

A) True
B) False

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Question 33

Multiple Choice

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Which of the following organizations places the greatest value on cultural diversity and addresses the cultural aspects of integration?

In the context of the U.S labor force, which of the following is true?

Typically, diversity training has two components:

A monolithic organization is _____ in terms of its employee population.

The term used to refer to all kinds of differences including religious affiliation, age, disability status, economic class, and lifestyle in addition to gender, race, ethnicity and nationality is:

Recognizing religious holidays, differing modes of dress, and dietary restrictions, as well as allowing flexible scheduling are all ways to improve employee retention that may appeal to employees of diversity. These types of efforts are referred to as:

Frequently, employers have found that disabled employees tend to be more dependable than other employees, miss fewer days of work and exhibit lower turnover.

Which of the following is one of the goals of diversity training?

_____ form the largest unemployed minority population in the United States.

Submission to or rejection of sexual conduct that is used as a basis for employment decisions is referred to as:

Ethnocentrism is the tendency to judge others by the standards of one's group or culture.

Which of the following is true of pluralistic organizations?

Scenario B: Use the information in the following paragraph to answer the four questions below the paragraph. Your company has introduced a new program called "Stay to Move". It has several different components: 1. Your company operates in a rural area where there are very few young employees. The company has set up regular meetings for young employees new to this rural area to exchange information about activities in the area, housing options, and simply to meet each other. 2. Since many of the older residents of the area are retired managers from your company, a component of the program includes assigning the older retired managers to help the younger managers meet people in the organization and get advice on managing their careers. 3. Since the younger employees like to take time off and travel, the company has introduced a flexible work system so that the young managers may work more hours each day and leave after they have completed their work for the week. This allows them more travel time for long weekends. -Component 3, as described above, is an example of:

The disorientation and stress associated with being in a foreign environment is termed as:

Which of the following is the first step to be taken in the process of cultivating a diverse workforce?

Even when managers do not themselves engage in harassment, if they fail to prevent it or to take appropriate action after receiving legitimate complaints about it, they can still be held liable, along with their companies, if a lawsuit is filed.

Work team diversity promotes creativity and innovation because people with different backgrounds:

_____ occurs when unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance.