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Which one of the following statements is TRUE about a cooperative orientation in supplier relationships?


A) It cannot be implemented in Western countries because competitive bidding is more effective in that culture.
B) It cannot be implemented in the Western countries because it always benefits the supplier.
C) It requires all parts and subassemblies to be purchased from the same supplier.
D) It requires few suppliers for each item or service.

E) B) and C)
F) A) and D)

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The SCOR model focuses on the basic supply chain processes of:


A) source,control,operate,return.
B) plan source,make deliver,return.
C) purchase,operate,control,logistics.
D) operations,marketing,finance.

E) A) and B)
F) None of the above

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Table 14.1 Alison's Accessories is a high volume worldwide fashion house with outlets in 65 countries.Sadly,space does not permit an exhaustive list but once the test is over,check out their website.Kalil,the supply chain manager is conducting her usual thorough analysis of her final four candidates for supplier and has developed the following tables of pertinent costs and other shipping metrics.Regardless of supplier,Alison's Accessories will operate 220 days per year and has forecast annual demand of 250,000 units.Kalil has obtained quotes for three different shipment sizes (Freight Costs table) .All costs are in US Dollars. Unit costs Table 14.1 Alison's Accessories is a high volume worldwide fashion house with outlets in 65 countries.Sadly,space does not permit an exhaustive list but once the test is over,check out their website.Kalil,the supply chain manager is conducting her usual thorough analysis of her final four candidates for supplier and has developed the following tables of pertinent costs and other shipping metrics.Regardless of supplier,Alison's Accessories will operate 220 days per year and has forecast annual demand of 250,000 units.Kalil has obtained quotes for three different shipment sizes (Freight Costs table) .All costs are in US Dollars. Unit costs    Freight Costs    Other Costs    -Use Table 14.1 to answer the question.Kalil believes in buying in bulk,regardless of who the supplier is.Which supplier would result in the lowest total cost using this criterion? A) Supplier A B) Supplier B C) Supplier C D) Supplier D Freight Costs Table 14.1 Alison's Accessories is a high volume worldwide fashion house with outlets in 65 countries.Sadly,space does not permit an exhaustive list but once the test is over,check out their website.Kalil,the supply chain manager is conducting her usual thorough analysis of her final four candidates for supplier and has developed the following tables of pertinent costs and other shipping metrics.Regardless of supplier,Alison's Accessories will operate 220 days per year and has forecast annual demand of 250,000 units.Kalil has obtained quotes for three different shipment sizes (Freight Costs table) .All costs are in US Dollars. Unit costs    Freight Costs    Other Costs    -Use Table 14.1 to answer the question.Kalil believes in buying in bulk,regardless of who the supplier is.Which supplier would result in the lowest total cost using this criterion? A) Supplier A B) Supplier B C) Supplier C D) Supplier D Other Costs Table 14.1 Alison's Accessories is a high volume worldwide fashion house with outlets in 65 countries.Sadly,space does not permit an exhaustive list but once the test is over,check out their website.Kalil,the supply chain manager is conducting her usual thorough analysis of her final four candidates for supplier and has developed the following tables of pertinent costs and other shipping metrics.Regardless of supplier,Alison's Accessories will operate 220 days per year and has forecast annual demand of 250,000 units.Kalil has obtained quotes for three different shipment sizes (Freight Costs table) .All costs are in US Dollars. Unit costs    Freight Costs    Other Costs    -Use Table 14.1 to answer the question.Kalil believes in buying in bulk,regardless of who the supplier is.Which supplier would result in the lowest total cost using this criterion? A) Supplier A B) Supplier B C) Supplier C D) Supplier D -Use Table 14.1 to answer the question.Kalil believes in buying in bulk,regardless of who the supplier is.Which supplier would result in the lowest total cost using this criterion?


A) Supplier A
B) Supplier B
C) Supplier C
D) Supplier D

E) A) and D)
F) C) and D)

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Green purchasing involves identifying,assessing,and managing the flow of environmental waste and finding ways to reduce it and minimize its impact on the environment.

A) True
B) False

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A cross-docking warehouse holds inventory from manufacturers until retailers are prepared to sell the items.

A) True
B) False

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________ is a systematic effort to reduce the cost or improve the performance of products and services,either purchased or produced.

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Supply chain integration is the effective coordination of supply chain processes through the seamless flow of information to suppliers,up and down the supply chain

A) True
B) False

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Which of the following statements about cross-docking is NOT correct?


A) Cross-docking is packing products on incoming shipments so they can be easily sorted for outgoing shipments based on their final destination.
B) Cross-docking reduces inventory and storage space requirements,but handling costs and lead times tend to increase.
C) Items are moved from incoming vehicles to outgoing vehicles without being stored in warehouse inventory.
D) Inbound and outbound shipments must be tightly coordinated for cross-docking to work.

E) None of the above
F) A) and C)

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Approaches to e-purchasing include all of the following EXCEPT:


A) catalog hubs.
B) radio frequency identification (RFID) .
C) exchanges.
D) electronic data interchange (EDI) .

E) A) and D)
F) A) and C)

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Jackson Sheds has four different warehouse configurations under study,ranging from four warehouses to seven warehouses (only integer values).Each warehouse has a capacity of 300 units and costs $200 to maintain over the course of a year.Demand can range from 1000 units per year up to 2000 units in increments of 250 units.If the system warehouse capacity is sufficient to handle the year's demand,then the per unit cost is $2 per unit,but if the warehouse capacity is insufficient,the per unit cost for each unit in excess of system capacity is $5 per unit.The likelihood for each possible demand is shown in the table. Jackson Sheds has four different warehouse configurations under study,ranging from four warehouses to seven warehouses (only integer values).Each warehouse has a capacity of 300 units and costs $200 to maintain over the course of a year.Demand can range from 1000 units per year up to 2000 units in increments of 250 units.If the system warehouse capacity is sufficient to handle the year's demand,then the per unit cost is $2 per unit,but if the warehouse capacity is insufficient,the per unit cost for each unit in excess of system capacity is $5 per unit.The likelihood for each possible demand is shown in the table.    Which warehouse configuration is BEST for Jackson Sheds? Which warehouse configuration is BEST for Jackson Sheds?

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The cost table for four throug...

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The ramp-up stage of the development process precedes the full launch stage.

A) True
B) False

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The product development team ensures compatibility of the proposed product with corporate strategy and regulatory standards in the:


A) design stage.
B) analysis stage.
C) development stage.
D) full launch stage.

E) A) and B)
F) None of the above

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The order-fulfillment process involves the activities to deliver a product or service to the customer.

A) True
B) False

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Knoxville Industries had their supplier design the improved body armor for their new apparel.This level of supplier involvement,known as ________ was sure to result in a pain free season.

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The ________ process involves the activities required to register the need for a product or service and to confirm the acceptance of the order.

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Use the following to answer the questions below. The Steele Bike Company has completed a total cost analysis for two suppliers of bicycle frames to support their business.They also consider on-time speed,top quality and customization in their selection process.Each criterion is given a weight (total = 100 points) ,and each supplier is scored on each criterion (1 = poor,10 = excellent) .The data are shown in the following table. Use the following to answer the questions below. The Steele Bike Company has completed a total cost analysis for two suppliers of bicycle frames to support their business.They also consider on-time speed,top quality and customization in their selection process.Each criterion is given a weight (total = 100 points) ,and each supplier is scored on each criterion (1 = poor,10 = excellent) .The data are shown in the following table.    -Refer to the instruction above.Using the preference matrix approach for selecting suppliers,what is Acme's total weighted score? A) 100 B) 570 C) 24 D) 590 -Refer to the instruction above.Using the preference matrix approach for selecting suppliers,what is Acme's total weighted score?


A) 100
B) 570
C) 24
D) 590

E) B) and C)
F) A) and B)

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Which of the following changes would increase the likelihood of a supply chain experiencing the bullwhip effect?


A) engineering changes to the design of a product
B) instituting a more accurate materials management information system
C) closely coordinating promotions with the internal marketing department and suppliers
D) using a more reliable delivery company

E) A) and C)
F) B) and D)

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Compare and contrast competitive orientation versus cooperative orientation for supplier relations.

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Competitive orientation views supplier r...

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Which of the following is NOT an advantage resulting from a firm outsourcing its customer service process?


A) Specific detailed questions can be answered by the customer service representative.
B) The firm gains more control over the customer interface process.
C) Customer service labor costs are low.
D) Automated systems are replaced by human contact.

E) C) and D)
F) A) and B)

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A new product development team that is composed of product and process engineers,marketers,quality specialists,and buyers that work together to make sure the new product can actually be built is engaging in:


A) concurrent engineering.
B) joint application development.
C) reverse logistics.
D) core process design.

E) A) and D)
F) C) and D)

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